Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri | Page 12

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
891 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.7

891 Reviews

Write a Review

891 Reviews of Al Pellizzeri

October 29, 2023

Dealership Rating
Employee Rating

Efficient and Professional Service. I recommend any to Family Hyundai. Run to get your vehicle serviced. More

by Dana.Powell07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Family Hyundai responded

Thank you, Dana, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2023

Dealership Rating
Employee Rating

Had to take car back for minor scratches Austin ,Cristal & manager were very friendly & helpful More

by raulg71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Maverick Watson , Austin Osabuohien, Cristal Durán

Oct 18, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Cristal, Austin, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 30, 2023

Dealership Rating
Employee Rating

Great service overall. Just wasn’t too happy about their valet service. Genesis claims they bring a Genesis out to you. I got a regular non Genesis vehicle and then the dea More

by CuriousG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Family Hyundai responded

Thank you for your review. We strive to make sure that all of our customers leave happy, so we are disappoined that you did not have a 5 star experience here at Family Hyundai. Please reach out if you would like to discuss further.

September 29, 2023

Dealership Rating
Employee Rating

Al has the hook up on window tint- I'm so glad he recommended it! My sonata looks amazing! Thanks Buddy!! More

by megg29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Al met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

Dealership Rating
Employee Rating

Completely mis diagnosed a problem I fixed. Electrical connection AND windshield washer water supply somehow { right} were disconnected during transmission replacement. And they were going t More

by GR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 27, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 18, 2023

Dealership Rating
Employee Rating

They have embraced the word FAMILY my purchase was wonderful from start to finish in every area I was treated like family! Thank you. More

by TK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Robbie Watson

Sep 19, 2023

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 17, 2023

Dealership Rating
Employee Rating

Communication is terrible. Cory is far more responsive than anyone else I’ve worked with. I am very displeased with overall customer service. I only receive communication back More

by lizlynch92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christine Dewitt, Cory Keller

Sep 21, 2023

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Liz, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 17, 2023

Dealership Rating
Employee Rating

I have going to this dealership since 2003. I continue due to there professionalism and help. I can't say enough about them from the porters to management. I plan to continue! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors , Tom Salin

Sep 18, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 14, 2023

Dealership Rating
Employee Rating

Great Experience! Honestly, after visiting other dealerships including other Hyundai dealers, I had a greater appreciation for family Hyundai, and my experience there! More

by GARRICK.THURMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson, Jose Palomares

Sep 14, 2023

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us, Garrick. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2023

Dealership Rating
Employee Rating

Dealership was straight forward about pricing and warranties. Very helpful in finding the right car for me. More

by michaeljoyce2002
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson , Christine Dewitt

Aug 31, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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