Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
866 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

4.7

866 Reviews

Write a Review

866 Reviews of Al Pellizzeri

October 16, 2025

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Employee Rating

Carlos and Jose are great guys to talk with and they helped me getting what I wanted More

by mrjohnfsears
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2025

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 09, 2025

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Excellent service, in and out quickly, kept me advised of progress, informed me of recall More

by gatorray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 08, 2025

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From the moment we met Scott Harris in the parking lot, to the next day when we drove away in our new car, every aspect of this purchase was wonderful. Everyone was friendly and Scott led us through everyt More

by JDEVANS63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson, TJ Schmitt , Scott Harris

Oct 08, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2025

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I absolutely love Family Hyundai! They have the best staff and Customer Service! I will say I bought three Tucson's from Family! George aka Skip is a great sales rep and I truly love More

by KATBRAT87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 18, 2025

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We had a good salesperson. Every time we said no to an extra add-on, we had to talk to a manager for a long time, which was annoying and might cause us to elsewhere next time. More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson , Isaiah Dunbar

Sep 18, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Matthew, feel free to contact us at your convenience.

September 13, 2025

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My sales person Jacqueline was very knowledgeable and helped tremendously with my purchase and operation of my new Hyndai Tucson More

by YESPENQUINNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Jaclyn Bobbitt

Sep 13, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

September 03, 2025

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Management is very Unprofessional and rude and they are supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from y More

by SEANPAYNEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 07, 2025

Family Hyundai responded

Sean, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 26, 2025

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Great place for service and to buy a new or used vehicle. Joana from service is always courteous and poliet and attentive to customers need for what needs to be done on your car she great and awesome the pa More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Carlos Alcantar , joana from service dept

Aug 26, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 14, 2025

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Employee Rating

Our Personal Sales Specialist Jose Palomares was exceptional! From start to finish he made us feel welcomed & was very knowledgeable with everything. He goes above & beyond with his customer servic More

by dawnde6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares

Aug 14, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 12, 2025

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This dealership has been the best to me! I have been going here since 2022. Never had any problems here. All areas of the dealership have been great! A place to take, buy or sell your ca More

by Rjoneserin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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