Adam Lakusta | Page 14

Sales process was respectful, professional and efficient. Everyone really tried hard to get me exactly what I wanted. Everyone really tried hard to get me exactly what I wanted. More

Report | Print

The salesman was wonderful- everyone clearly valued our time and there was no sales pressure. time and there was no sales pressure. More

Report | Print

It is a very clean environment, friendly people and helpful. Good stock of vehicles and choices, sales people were not pushy. Dealership is close yo my residence. Price point was reasonable. helpful. Good stock of vehicles and choices, sales people were not pushy. Dealership is close yo my residence. Price point was reasonable. More

Report | Print

Excellent Service from Receptionist to Sales Manager. Very competitive pricing. A very positive experience all round. Very competitive pricing. A very positive experience all round. More

Report | Print

Bought a vehicle here in March. It had some issues with the cruise control. With Carlo’s help it was fixed fast and very professionally and most importantly with no charge! Highly r It had some issues with the cruise control. With Carlo’s help it was fixed fast and very professionally and most importantly with no charge! Highly recommend this dealership, especially Carlo for his professionalism and being customer oriented! More

Report | Print

This is the fourth vehicle we have purchased from Alberta Honda on the last 2 years due to upgrading. We have dealt with 3 different sales people and 3 different finance managers, I have to say we were welc Honda on the last 2 years due to upgrading. We have dealt with 3 different sales people and 3 different finance managers, I have to say we were welcomed and felt our needs had been met each time. More

Report | Print

I purchased my 2022 Honda Passport in September 2022. I took it back in November 2022 for a defective Canister Vent Shut Valve issue. I explained to the service manager that I was going to the USA for 3 I took it back in November 2022 for a defective Canister Vent Shut Valve issue. I explained to the service manager that I was going to the USA for 3 months and asked what would happen if I had issues in the USA. She reassured me that I should call her if we had an issue and she would look after it. It turns out the brake rotors warped while in the USA making the vehicle unsafe to drive. I took it to a Honda dealer in the USA and they confirmed that the rotors were warped and I had to pay $300US out of pocket to have this fixed. The mileage at the time was 10,600 miles which was well within Honda's recommended inspection period. I called Alberta Honda and they reneged on their promise to look after warranty issues while in the USA. I am extremely unhappy with the service which I will rate as poor. I will never deal there again and I will never recommend them to any of my family and friends. More

Report | Print

The excellent service that was given by Gio was amazing! He was so easy to talk to and helped us follow through with getting everything we wanted. Everyone at Alberta Honda was so good to deal with! He was so easy to talk to and helped us follow through with getting everything we wanted. Everyone at Alberta Honda was so good to deal with! More

Report | Print

This dealership is courteous and convenient. The have also accommodated me with a loaner vehicle when I have had to get extensive work done. The have also accommodated me with a loaner vehicle when I have had to get extensive work done. More

Report | Print

Gio was great to work with. He was responsive and listened to my preferences and anticipated my needs. Unfortunately, my experience with the finance department was less than sa He was responsive and listened to my preferences and anticipated my needs. Unfortunately, my experience with the finance department was less than satisfactory. Tony felt it acceptable to chastise me for my financial decision and even suggested I give him my down payment so he could turn a profit - despite me having already told him this was unacceptable! He was also comfortable sharing financial information about previous customers. Furthermore, he made insulting comments toward Francophones knowing that I am from Montreal. A manager was needed to salvage the whole interaction! More

Report | Print