Adam Lakusta | Page 11

This is the fourth vehicle we have purchased from Alberta Honda on the last 2 years due to upgrading. We have dealt with 3 different sales people and 3 different finance managers, I have to say we were welc Honda on the last 2 years due to upgrading. We have dealt with 3 different sales people and 3 different finance managers, I have to say we were welcomed and felt our needs had been met each time. More

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I purchased my 2022 Honda Passport in September 2022. I took it back in November 2022 for a defective Canister Vent Shut Valve issue. I explained to the service manager that I was going to the USA for 3 I took it back in November 2022 for a defective Canister Vent Shut Valve issue. I explained to the service manager that I was going to the USA for 3 months and asked what would happen if I had issues in the USA. She reassured me that I should call her if we had an issue and she would look after it. It turns out the brake rotors warped while in the USA making the vehicle unsafe to drive. I took it to a Honda dealer in the USA and they confirmed that the rotors were warped and I had to pay $300US out of pocket to have this fixed. The mileage at the time was 10,600 miles which was well within Honda's recommended inspection period. I called Alberta Honda and they reneged on their promise to look after warranty issues while in the USA. I am extremely unhappy with the service which I will rate as poor. I will never deal there again and I will never recommend them to any of my family and friends. More

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The excellent service that was given by Gio was amazing! He was so easy to talk to and helped us follow through with getting everything we wanted. Everyone at Alberta Honda was so good to deal with! He was so easy to talk to and helped us follow through with getting everything we wanted. Everyone at Alberta Honda was so good to deal with! More

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This dealership is courteous and convenient. The have also accommodated me with a loaner vehicle when I have had to get extensive work done. The have also accommodated me with a loaner vehicle when I have had to get extensive work done. More

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Gio was great to work with. He was responsive and listened to my preferences and anticipated my needs. Unfortunately, my experience with the finance department was less than sa He was responsive and listened to my preferences and anticipated my needs. Unfortunately, my experience with the finance department was less than satisfactory. Tony felt it acceptable to chastise me for my financial decision and even suggested I give him my down payment so he could turn a profit - despite me having already told him this was unacceptable! He was also comfortable sharing financial information about previous customers. Furthermore, he made insulting comments toward Francophones knowing that I am from Montreal. A manager was needed to salvage the whole interaction! More

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Smooth transaction and very helpful staff made my first car buying experience easy.and the crew have given me their full attention to all my car needs. Thanks again for the great help! car buying experience easy.and the crew have given me their full attention to all my car needs. Thanks again for the great help! More

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An amazing customer service . .You can track your car service online.. The people in the service department are so friendly. Thank you .You can track your car service online.. The people in the service department are so friendly. Thank you More

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Alberta Honda has best people helping you choose your next car.. I was reach out by Clarence (sales), Adam (manager), one more sales manager and Tony (finance) was super patience while making sure we pic next car.. I was reach out by Clarence (sales), Adam (manager), one more sales manager and Tony (finance) was super patience while making sure we pick the right trim for our family. Offered us top $$$ for trade in. We ended up not buying but will go back when the time right for us.. I would recommend this dealership to anyone shopping for Honda in Edmonton. No one was pushy and didn’t beat around the bush! Very respectful folks and excellent customer service. Thank you all from the bottom of my heart! More

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The salesman was great to deal with (not pushy)which is the main reason why we dealt there.The dealership was very clean including the washrooms.Great people all around. the main reason why we dealt there.The dealership was very clean including the washrooms.Great people all around. More

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Awesome customer service pleasant staff easy transaction Dealership located in an ideal spot close to everything transaction Dealership located in an ideal spot close to everything More

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