Abbas Sumra | Page 2

Bad service and dishonest sales tactics. They say one thing through email and when you actually come in the story changes. So many Toyota dealerships in the GTA I recommend going to another one. thing through email and when you actually come in the story changes. So many Toyota dealerships in the GTA I recommend going to another one. More

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Service Took my car in for a 45k service. The service advisor, Julia Lagman, was great and ensure that my car was well taken care of. Also the hot chocolate Took my car in for a 45k service. The service advisor, Julia Lagman, was great and ensure that my car was well taken care of. Also the hot chocolate in the showroom lounge greatly helped to keep warm during the wait! More

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Great Buying Experience Absolutely great buying experience. I was in the market for a Hybrid RAV4, and a few other GTA dealerships were falling short on the customer service Absolutely great buying experience. I was in the market for a Hybrid RAV4, and a few other GTA dealerships were falling short on the customer service aspect, or the price, or both. Scarborough was quick to the table, gave me a very fair offer, Abbas gave great service, and was very honest with the details and the timing of the arrival of the vehicle. Matt was the driver behind the finance of the deal (cash deal, trade-in) and gave me a great number, and Ivan was a straight-to-the-point kind of guy, no fluff, which I like. All in all, could not have asked for a better experience, and will continue to do business with Scarborough for future purchases. More

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above and beyond I have been (having service done) with this dealership for 3 years and because of this young lady i would not trade her for the world as my service ag I have been (having service done) with this dealership for 3 years and because of this young lady i would not trade her for the world as my service agent. Service excellent. putting my mind at ease without question. Today she did again and i received another top class service. . Jeannette you are the best for real. Respect to the mechanic that attended to my vehicle also. This Dealership has the best A1 team in town More

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A very Smooth Liar- Never ever would go back I have purchased the vehicle with the sales representative he has lied to me many times throughout this purchase it was very hard to contact him eve I have purchased the vehicle with the sales representative he has lied to me many times throughout this purchase it was very hard to contact him ever I needed to speak to him And whenever I have got in through to contact him he always makes up excuses and would like me to come into the dealership regarding my bill. when I do come into the dealership he is not there and had made me wait many time from 1-4 hours saying he was stuck in traffic or was at his chiropractor. never calls to say he would be late my experience with him has been horrible. Would recommend NEVER to purchase with him A very lazy and unreliable person and is a smooth talker probably why he was hired The company lets his "small" white lies pass. More

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Always Great and Friendly Service The team at Scarborough Toyota have taken amazing care of my vehicle over the years, making sure it is safe and reliable on the road. I drive a lot an The team at Scarborough Toyota have taken amazing care of my vehicle over the years, making sure it is safe and reliable on the road. I drive a lot and they make great recommendations without pushing my budget. More

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Smooth Sailing Thank you Abbus , I purchased a used truck from Abbus , he is professional , knowledgeable , all the relevant information for my purchase wasprep Thank you Abbus , I purchased a used truck from Abbus , he is professional , knowledgeable , all the relevant information for my purchase wasprepared and available upon my arrival , his after sales communication was excellent and I would highly recommend him to anyone in the market for a new or used vehicle , Frank More

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Extremely Happy Recently I purchased a 2013 CRV from Scar Toyota & am very happy with the customer service & extra steps taken to make sure I was & continue to be a Recently I purchased a 2013 CRV from Scar Toyota & am very happy with the customer service & extra steps taken to make sure I was & continue to be a satisfied client. A special mention to Mike Buckberrough, the sales manager, who went over & beyond to insure my safety & pocket book were not taken advantage of with a minor issue while I was vacation outside the city of which I had to take my car in to be serviced . He is a true blessing & am forever grateful for his care & professionalism. I would recommend this dealership in a heartbeat. More

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It is the worst dealership i have ever been to!!! :'( Hello! I would not recommend this dealership at all this is the worst Toyota dealers i have ever been to. I bought a car before from other Toyota dea Hello! I would not recommend this dealership at all this is the worst Toyota dealers i have ever been to. I bought a car before from other Toyota dealers they were so kind and these people are absolutely ridiculous. My 1 year old corolla driven only 20 000 km almost new bought for over $20,000 and still have warranty. The car had so many issues, shaking after driving 1st day on highway, when driven pulling to right side, the breaks were really bad, i was told oil change was done but Toyota mechanic said he did it again since it wasn't done before, and wind shield fluid had water in it instead of fluid, car is bubbly when on highway which is a safety concern and when i went back to them they are not willing to help. My mechanic told me your tires and rims need to be changed and alignment needs to be done and when i went to Toyota they only did alignment which didn't help and when i asked them to change tires they were extremely rude and did not change tires. When i purchased the car they were all nice and sweet told me the car has warranty and if anything happens they will do it for free. My mechanic said tires are worn off from one side and thats why the car is shaking and its bubbly because one of the rims is bend BUT the Scarborough Toyota is not willing to even listen to the problem and extremely rude. The salesman "abbas sumra" was so rude that he hanged up my phone and didn't even listen to me as soon as he knew it was a complaint. DONT BUY YOUR CAR FROM HERE THEY JUST WANT YOUR MONEY AND RUN AWAY. *** I WAS LEFT A COMMENT BY THE GENERAL MANAGER SAYING THEY WILL SOLVE MY ISSUE AND IN THE MEAN TIME I WILL RECEIVE A CALL FROM ANOTHER MANAGER, BUT NO ONE HAS CALLED ME AND NO ONE BOTHERED TO SOLVE MY ISSUE *** More

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A GREAT EXPERIENCE We were highly impressed by the professionalism of ABBAS SUMRA and with his intellectual assertiveness we were convinced to buy 2017 TOYOTA RAV4-LTD X We were highly impressed by the professionalism of ABBAS SUMRA and with his intellectual assertiveness we were convinced to buy 2017 TOYOTA RAV4-LTD XLE. Thank you Mr. ABBAS of Toyota! More

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