ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford
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ALICIA CHAPMAN-JONES | Page 10

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of ALICIA CHAPMAN-JONES

March 02, 2024

Dealership Rating
Employee Rating

Southern Ford of Newport News took care of all my service hassles free. Great customer service and recommend them to anyone. Thanks and always a pleasure doing business with. Danette Green More

by GREENDANE50
Service Price Transparency
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Recommend Dealer
Yes

March 01, 2024

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Great service from beginning to end, everyone was friendly and professional. They knew what they were talking about and I felt like they were recommending the best thing for me, not just trying to up More

by Gearyjs72
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Recommend Dealer
Yes

February 29, 2024

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Very good customer service. They explain all other needed repairs after oil change and tire rotation. And texted me when vehicle was ready for pick up. More

by ezjoewilson
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Calloway

February 28, 2024

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I waited to get my vehicle serviced and the wait was shorter than expected. They are very caring and the customer service I received was A plus! More

by HARVFL79
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

February 28, 2024

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I'm very pleased with the service I will get every time my Explorer is in for service. The service team listen to me about what I want service for and on. The service I get from the service team I tell my More

by RICHSPRATIII
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

February 27, 2024

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Everything was great, Called and got a appointment for a inspection and everything worked out great More

by RADCONY01
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Recommend Dealer
Yes

February 23, 2024

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The dealership took good care of my truck and kept me informed throughout the entire process. Thanks Alicia for taking care of my vehicle. More

by KSALMON302
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Recommend Dealer
Yes

February 22, 2024

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Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. More

by cager5505
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Recommend Dealer
Yes
Feb 22, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

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Great service, I will continue to bring my vehicles in for service and inspections in the future More

by WGHARKY
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Recommend Dealer
Yes
Feb 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 09, 2023

Dealership Rating
Employee Rating

It was a pleasant experience for me at Southern Ford service. I was pleasantly surprised by how little time I spent waiting for my vehicle. The staff was very helpful and pleasant. More

by Richard Williams
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Recommend Dealer
Yes

Other Employees Tagged: ALLEN HARTMAN

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