116 Reviews
Write a Review116 Reviews of ALICIA CHAPMAN-JONES
March 02, 2024
Southern Ford of Newport News took care of all my service hassles free. Great customer service and recommend them to anyone. Thanks and always a pleasure doing business with. Danette Green hassles free. Great customer service and recommend them to anyone. Thanks and always a pleasure doing business with. Danette Green More
March 01, 2024
Great service from beginning to end, everyone was friendly and professional. They knew what they were talking about and I felt like they were recommending the best thing for me, not just trying to up friendly and professional. They knew what they were talking about and I felt like they were recommending the best thing for me, not just trying to up sell me and I really appreciate that. More
February 29, 2024
Very good customer service. They explain all other needed repairs after oil change and tire rotation. And texted me when vehicle was ready for pick up. They explain all other needed repairs after oil change and tire rotation. And texted me when vehicle was ready for pick up. More
Other Employees Tagged: Brandon Calloway
February 28, 2024
I waited to get my vehicle serviced and the wait was shorter than expected. They are very caring and the customer service I received was A plus! shorter than expected. They are very caring and the customer service I received was A plus! More
Other Employees Tagged: STEPHANIE SPANGLER
February 28, 2024
I'm very pleased with the service I will get every time my Explorer is in for service. The service team listen to me about what I want service for and on. The service I get from the service team I tell my my Explorer is in for service. The service team listen to me about what I want service for and on. The service I get from the service team I tell my family and friends about this team. I have bought several vehicles from this establishment and with service I get, I will continue buying others. More
Other Employees Tagged: JON CONWAY
February 22, 2024
Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. my truck since I purchased it from them in 2023. More
Other Employees Tagged: JEFF DOBSON, MANNY PATEL, DAKOTA BOOTH, ROBERT MUIR, SAM BELL, JON CONWAY, STEPHANIE SPANGLER, SCOTT MIKULEC, EDWIN WARREN
February 20, 2024
Great service, I will continue to bring my vehicles in for service and inspections in the future for service and inspections in the future More
Other Employees Tagged: JEFF DOBSON, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN
November 09, 2023
It was a pleasant experience for me at Southern Ford service. I was pleasantly surprised by how little time I spent waiting for my vehicle. The staff was very helpful and pleasant. service. I was pleasantly surprised by how little time I spent waiting for my vehicle. The staff was very helpful and pleasant. More
Other Employees Tagged: ALLEN HARTMAN