"I have owned my amazing Mercedez GLK 350 for 4 years and I love love my car!
Not super happy with customer service.
Wasnt Fully informed on some warranties."
"Prem is responsive to my needs, provideds excellent feedback on a timely basis as to the status of repairs, accurate with return schedules and appears to genuinely want the customer to be happy with the dealer experience.
Further our cars have always been returned to us properly valeted ( not just a wash and wipe) although it’s a small thing it’s appreciated when you jump in a completely clean car.
I’ve owned many BMW’s, Audi’s etc serviced at reputable dealers but I must say Prem and the team he’s representing are the best I’ve come across."