"My buying experience was an absolute pleasure. Every detail of the transaction went smoothly. The new E450 was presented for delivery in the showroom and all controls were explained in a relaxed manner. We drove away in our new MB with big smiles on our faces. Tony and the staff were very knowledgeable and helpful in every way. I would buy from MB London again in a heartbeat!"
"They dont deserve any STARS but I am FORCED to give single star otherwise I can't submit this review.
No planning and no Customer Centricity. I had very poor experience with them. I went there for servicing of my Brand new GLC. They kept my vehicle whole day and did not do any service and asked me to keep the vehicle for 3 days with them. In fact, I doubt their intentions. Although, I was following with them throughout the day, I was told service is under process. They have a great Value & Vision Statements with words like RESPECT, TRANSPERENCY but just good on the wall to advertise to customers, no implementation in reality. I will not recommend them."