Mercedes-Benz Dealer Reviews

"My buying experience was an absolute pleasure. Every detail of the transaction went smoothly. The new E450 was presented for delivery in the showroom and all controls were explained in a relaxed manner. We drove away in our new MB with big smiles on our faces. Tony and the staff were very knowledgeable and helpful in every way. I would buy from MB London again in a heartbeat!"

"They dont deserve any STARS but I am FORCED to give single star otherwise I can't submit this review. No planning and no Customer Centricity. I had very poor experience with them. I went there for servicing of my Brand new GLC. They kept my vehicle whole day and did not do any service and asked me to keep the vehicle for 3 days with them. In fact, I doubt their intentions. Although, I was following with them throughout the day, I was told service is under process. They have a great Value & Vision Statements with words like RESPECT, TRANSPERENCY but just good on the wall to advertise to customers, no implementation in reality. I will not recommend them."