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New car purchase - clairek
Totalled my car a week ago . Made an appointment to test drive a 2020 Elantra . One of the sales managers Walid offered me the use of a car until the next day . Was met at the dealership by Tahir and we went for a test drive ... long story short , I purchased the car . It’s my 5 th vehicle I have purchased from this dealership and they’ve always given fantastic service . It’s a great place and fantastic knowledgeable staff
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2019 tucson - Neha
If u want to buy a car go to western hyundai...James helped me to get my new 2019 tucson...he is the best at his work, he goes above and beyond to help u...he finds answer to all ur questions, if u want to buy car from western hyundai...James is the best person to deal with...in short customer service at its best...thank u James for ur excellent service
No complaints - BB
Excellent people,, excellent service and an all around good experience. No complaints at all! Never expected to be driving a Hyundai, but glad I made the switch.
Scratched Hood of New Car - Dissapointed
Went in for an oil change tire rotation etc they said they complimentary washed my car when i looked at my hood it was all scratched from a wash brush i would assume and my car was no where near clean! Keep in mind my car had 12,000kms on it and was purchased in February so still very new and I baby it! Went back to the service department and showed her and she said oh my god ya ok ill call the guy at Lloyd Auto Body and we will get your hood power polished it will fix that cause they look like surface scratches. Ok so I had to be inconvenienced again to bring it back in the next day and left it with them as I had to go to Edmonton. When we got back the hood had chipped paint everywhere because the power polish had removed the paint, basically it looked like I was behind a gravel truck for an hour! The piece of crap service department woman just stood there saying well I dont know what all that damage is weve done everything to fix the problem for all I know you scratched your hood up, WHAT. Lying xxxxx was now denying they created the problem and made it worse but refused to make it right after all this, hope she gets some serious Karma! Long story short wont ever go back to the lloydminster dealership will go to edmonton or battleford. Anyone who has had a complimentary wash check your vehicles mines black so the scratches were very obvious other colors wont be as noticeable! Avoid this dealership at all cost they obviously dont know what truth and honesty are nor do they care!
Warranty - Unhappy
Purchased a vehicle through this dealership and we were not happy with the purchase, we traded the vehicle to another dealership, now they are not fulfilling their obligation on refunding the money for extra accessories we had purchased and the work was on done also we purchased extended warranty on the vehicle, they are saying it is not refundable because we traded to another dealership, so I would never recommend this dealership to another individual, I hope you guys never sell another vehicle
So far so good - Mango
The sales experience started off a bit rocky but steadly improved as time passed. Shane was very helpful as was Jill, Have had the new tucson a week so far and put on 1800 klm, done three milage che cks and getting much better than we thought. Being an old fart couple we love the easy entry and we think the 2.4 liter engine is the one to get. Lots of pickup and good economy on highway. The GLS had all the features we wanted plus a few we didn't need, Its called KISS keeping it simple stupid. All in all we like it better so far than our Corolla trade which we didn't get enought for but then being an ex farmer i can never be totally satisified anyway and they have to eat to??. Keep up the good work Ron, you seem to have found the right combination for the lock.