I have had great service from this dealership up until today. I was very surprised since they have been good in the past. I purchased new wipers for my vehicle (which is only a year old) and they were very crappy. Only the passenger side has been good. So my first thought is, when purchasing a brand new vehicle, you would assume the wipers would be good quality. I learnt this the hard way, sucked it up and bought what I thought were better ones from the dealership. I have had issues since, only on the driver side. I was basically told today they will not replace because of our weather. Which means to me they are selling a low quality brand for a big price. Before buying my vehicle, i drove an old 95 tercel and maybe replaced my wipers twice at the most! I have never had this issue before and felt today that I was told I dont clean them properly. It was offensive and I have lost trust not only in Hyundia accessories or parts but also in the staff. Why was I encouraged to buy these wipers if they dont work? I was also told to come in on my lunch break and they would take a look. When getting there no one looked, I was just told a big fat no, I would have to pay. I tried explaining that the rubber itself is like bubbled in one spot and not straight, not that I had banged it too hard etc still no one took a look. Nothing mattered. I am stuck having to buy a new driver side wiper because it was defective from the get go. I will go to my trusty canadian tire store.