Super - Beland Nathalie
Le service fût excellent et rapide. Le directeur des ventes des véhicules usagés fût très courtois et a donné un très bon service. Aussi, la directrice commerciale, madame Nathalie Duquette a donné un service très professionnel.
Service - Lexus1232
Concessionnaire offrant un service professionnel, courtois et rapide. Le personnel est accueillant et très compétent. Ils sont toujours disponibles pour répondre à nos questions avec le sourire.
Terrible service experience - Jin247
Buying the car was amazing process they were respectful and everything, This was probably because they needed the commission and needed to meet their quota of selling cars. Then now the service group which the first couple of years was great but turned the complete opposite in the last year or so (2015-2017). They give estimation on how much the repair would be but at the end the bill would be way over happened quite often the last time was over 900$. This is not the only problem when we ask why, they bring up different things that was never requested. Total xxxxxxxx would never come back to buy a car or get a car serviced from them.
Poor Service - Philip Holiday
Poor Service, high prices, no return phone calls. Worst of all, complete xxxxxxxx by the salesman. He starts off with the Spinelli promise of no hidden fees, no pressure, yada yada yada. After going through the features of the car, the pressure starts. Pressure to sign, crying that the manager can't lower the price because it is a new model. Wants to sell the car at MSRP, says he will call you back but won't. Stay away from Spinelli, you won't regret it.