176 Ontario Buick Service Centres

Seasonal vehicle maintenance - Goldengal

The staff is very nice and accommodating. They gave my wife and I a ride home, while the vehicle was being serviced. They also called us promptly after our vehicle was ready and arranged for return travel back to the dealership.

Dealership serviced my truck, I had bought it in another - inaz39

Dealership serviced my truck, I had bought it in another state to get back to Ind.

A family member brought a car in to be certified, July - prelovedhomes

A family member brought a car in to be certified, July 2023. The certificate expired some 35 days later with the registered owner not having transferred it to his grandson, as yet. We took it back in to be re-certified, which they did but, they missed a leaking fuel line, a loose tie rod and a badly worn tire that needed replacing. Initially, my complaint was met with the wall of zero accountability but they backed off and told me to bring the car in and hey would see what they could do. Trust destroyed, We took the car elsewhere to be repaired.

Excellent service, Made me feel welcome, very friendly - crumber21

Excellent service, Made me feel welcome, very friendly ,Service Advisor Krystie was excellent and answer all my question.

Excellent - Jason reagan12

I had a service issue with my new Cruze ( That i did not purchase from Mackenzie"s... Regrettably so...) I brought it in to the service department and was treated with at most respect and my issue was resolved in a respectful and timely manner, Would highly recommend this dealer for anything, From service to sales. The owner even had the time to speak to me personally, excellent experience.

Service - Bill

I recently dropped my GMC Truck off for service, that was completed in a timely fashion, at a very reasonable fee and on time Furthermore, the Rep - Cassandra Critchley was very friendly and had all documents ready upon my arrival The complimentary car wash was very appreciated Thank you Bill

They did my buff and shine and they did an outstanding... - Brad

They did my buff and shine and they did an outstanding job. It made vehicle look brand new.

Appreciate friendly and high quality service that I - Al

Appreciate friendly and high quality service that I receive at Madsen. The service is excellent and they go to great lengths to help me. That’s why I have bought/ leased five vehicles from them!

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

This is the third car I've bought from Donn, every time I - Co

This is the third car I've bought from Donn, every time I come to do service Joe yang and Allan service manager helped me a lot, best service around high way 404 area

Best dealership! Amazing staff!! Knowledgeable,... - Midnitetoker

Best dealership! Amazing staff!! Knowledgeable, professional always there to help. Excellent work whether it is an oil change or a dent that needs to be removed! Go to McGee Motors in Goderich!

I left a cruse Cruze for an Oli change and I was told - Ide Guimaraes

I left a cruse Cruze for an Oli change and I was told that drain plug was too tight and it could break when removed, I didn't given them the go ahead as it would cost me an oil pan replacement, took vehicle to an independent mechanic and I witnessed drain plug being removed wt no effort at all, actually the garage charged nothing for the service. It makes wonder what really happened, I am extremely unhappy and disappointed with the quality of the service rendered, I left the vehicle at Boyer for hours for a simple oil change and I wasted my time taking it somewhere else. I always trusted Boyer for my vehicle but now I have second thoughts about it and I want to hear back from Boyer about it.

Friendly greeting ,Fast , efficient service, clean... - NURBEN

Friendly greeting ,Fast , efficient service, clean waiting room, coffee. Plenty of reading material television on. Car was promptly delivered and had been washed Bonus. All items attended to. Happy customer

Incredible service! - Edge2014

Incredible service! I took my car in there and the process was smooth and efficient. Jeremy was great to deal with. Thanks again.