Exceptional sales, professional and outstanding customer... - annap
Exceptional sales, professional and outstanding customer service! Would highly recommend this dealer and its team to everyone!
I would like to give high praise MUSTAFA the cpo - Tee
I would like to give high praise MUSTAFA the cpo manager,
What a wonderful human being, he’s been amazing, very helpful and has gone beyond.
I would highly recommend him and his team if anyone needs anything
My sales experience was wonderful BUT service has been... - jsha1
My sales experience was wonderful BUT service has been the worst I ve ever experienced with any brand I ve ever owned. I switched from Audi/MB to Porsche love the vehicle and whats worse is even when brought to managements attention lots of platitudes but no resolution - it s really like they don't care . My next service I'm going to another dealer .
purchased my porsche from the oakville location a few - happychanna
purchased my porsche from the oakville location a few months ago and I took extended warranty for my tire and rim protection. A few weeks ago I had a slight damage on my rim and I decided to call Pfaff porsche at the Vaughan location. Firstly I got an appointment after 5 weeks which I did not complain. I planned my day accordingly from work and took the day off. This morning whilst I am driving to the Vaughan location I get a call from Amanda that we are sorry and we cannot repair your car. Left me hanging and thinking after taking a day off and not getting paid for the day I get this message that we are unable to service you. WOW...THIS IS PORSCHE.Anyway I was upset and wanted a call back from a manager. Alex the manager calls me and says we are sorry but we cannot help you today. The worst experience and most pathetic and unprofessional staff and manager. Very upsetting with this service and would never recommend anyone to this location. Showed absolutely zero concern. I will definitely escalate this further and let the world know what type of service is being provided
From my first visit to Porsche London to my actual order... - Ms. Hamlet Wong
From my first visit to Porsche London to my actual order and final delivery I must say all in all I am very pleased. Let's face it, a vehicle like this is a rather important purchase. You need to trust the dealership and those you work with. I got to know Christina this way. She is understanding and always gets back to me in a very timely manner, explaining everything along the way. Any hiccups were taken seriously and rectified. I hope to continue a good relationship with both Christina and the Porsche London dealership.
overcharge - porsche
When I booked my 30000km maintenance service, a lady gave me a quote $480. When I picked up my car, another lady told me $960. Finally she offered to take $230 off, but I still end up paying $250 extra.
Dear Porsche, you guys can do better than this.
Arrive at dealership and no one greets you, no one helps... - Ski Bum
Arrive at dealership and no one greets you, no one helps you and you walk out without as much as a smile. Went there 3 times and never got served. Made an appointment to see sales person and when i arrived he was out of the office for a couple of hours. Left my business card and he never called me back. I then purchased my Porsche elsewhere and got flack from Michael Marik for not buying from him and even after I explained i had been there several times and no one felt i was worthy of owning a Porsche. Have been there for service but they all seem to have attitude. Not like the great service I get with my BMW. even the expensive oil change left it 1 bar short of full. Not sure how they stay in business.