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Porsche of London

London, ON

4.2
6 Lifetime Reviews Review Dealership

600 Oxford Street West

London, ON

N6H 1T9

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6 Reviews of Porsche of London

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February 26, 2021

"From my first visit to Porsche London to my actual order..."

- Ms. Hamlet Wong

From my first visit to Porsche London to my actual order and final delivery I must say all in all I am very pleased. Let's face it, a vehicle like this is a rather important purchase. You need to trust the dealership and those you work with. I got to know Christina this way. She is understanding and always gets back to me in a very timely manner, explaining everything along the way. Any hiccups were taken seriously and rectified. I hope to continue a good relationship with both Christina and the Porsche London dealership.

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Recommend Dealer
Yes
Employees Worked With
Christina, Tim, Trevor
February 29, 2020

"Excellent in all aspects"

- Trevor

Like any Porsche dealer, Porsche of London has extremely friendly sales and service staff. Never had a bad experience with them so far, and would highly recommend.

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Recommend Dealer
Yes
Employees Worked With
Sales and service staff
January 04, 2020

"Great experience buying my next P-car"

- YXU_traveller

I arrived at the dealership without a clear decision on which car to get next. After mediocre experiences with another German car manufacturer dealership in London it was nice to get back to a place where they have passion for driving and their vehicles. This isn't the place for everyone but if you value your time in a car and look for excellence and passion I recommend Porsche and, in the Southwestern Ontario area, Porsche of London. Christina, Tim, Trevor, and Steve have been great to work with.

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Recommend Dealer
Yes
Employees Worked With
Christina, Tim, Steve, Trevor
November 15, 2019

"Unprofessional!"

- parm303

I recently purchased a 2019 Cayenne from Porsche of London. The car was being used as a valet since March, 2019. The sales presentation went fine and I have no issues with the test drive and the negotiation on the price. But just after I put a deposit on the car, I realized that I was misinformed by the Sales Rep Christina, that my warranty would start from the date of my purchasing the car. I had several back and forth calls with Christina but was later told by Tim, the Sales Manager that indeed that warranty on the car had started in March. I lost about 8 months of warranty on the car but stood by my purchase decision without asking or receiving any additional compensation! Furthermore, here is the series of mishaps when I went down to get the delivery: * The warranty handbook was for a 2020 Cayenne * The maintenance handbook had a sticker with a VIN# that belongs to a different Cayenne * The Sales Manager promised to send the correct handbooks by mail but a week has passed and I have not received them * I was told by the Sales Rep that the car that I buying does not require a Safety Certificate. I was later contacted by another person from the dealership, who informed me that it was a must for any pre-owned car. I later received the Safety Certificate in the mail. * The Sales Rep kept only the Plate portion of the car that I traded-in when I was there. Later I received a call asking me to send a picture of the Vehicle portion that they required to do a transfer of ownership. These are small little things but they add up and cause unnecessary inconvenience and spoil the buying experience. I certainly did not expect this kind of service from a Porsche Centre.

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Recommend Dealer
No
Employees Worked With
Christina, Tim, Max
February 25, 2019

"Terrible experience!!!"

- Ro123

This dealership always misleading, unprofessional. They push customer put deposit first, and wait for 6 months then they tell you you need to put more money on that car, more than msrp!! Especially, one of the sales consultant named Max, arrogant and rude. You have begging him for a car!! Never go back again.

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Recommend Dealer
No
Employees Worked With
Max
July 13, 2017

"Excellent experience "

- Obx4081

Terrific atmosphere, friendly and efficient, you are made to feel welcome and and part of the Porsche family, Aaron, Mike and Brad are true Porsche ambassadors

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Recommend Dealer
Yes
Employees Worked With
Aaron, Mike, Brad
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