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Buying the truck was easy thanks to the sales staff I... - Jason C
Buying the truck was easy thanks to the sales staff I worked with but then it all fell apart from there. Finance pushed their disability insurance and extended warranties relentlessly even after being told I wasn’t interested.
Getting the truck serviced here is next to impossible because I live outside of Fredericton and there are few places for us to wait for the vehicle unless you want to hang out in the parking lot.
Warranty work is a joke here and you may need another vehicle while waiting for yours to be fixed.. I waited 9 weeks+ For warranty work/parts and they still were not available. In reality, all they had to do was give me my money back for the parts or order the parts elsewhere.
This is my 12th new ford vehicle in 19 years and it’s sad to say this dealership has ruined my loyalty to Ford. I have traded the truck on a new GMC and they are more than happy to help us from out of town.
Ford makes great trucks but make sure you pick a dealer that will back them up! This dealership, in my opinion, did not.
I voiced my opinion to the Controller but that went no where. It’s been well over a week and no call, email or anything.
Ford has lost a return customer and that’s sad that they did over a 180$ part and poor service.
Timely & excellent service I got same day response for... - I Bettle
Timely & excellent service I got same day response for car repair for my car that was out of service. No cost because of warranty terms.
Expensive Oil Change - LenAdair
Traveling across Canada and the motorhome needed an oil change. Three years ago had an excellent experience with Taylor Ford. The cost today for the same oil change was double. Labour charges over $109.00. Very expensive for a 20 minute oil change. Will not be gracing their service department again and would definitely not recommend them.
Mechanics leave boot marks, fingerprints, paper towels in... - Himself
Mechanics leave boot marks, fingerprints, paper towels in car.
They change settings on odometer.
Car taken in at 0800 back at 1830. Estimated time to be 4.30
Will not use again.
Ignorance with ford diesels. ripoff!! - Jaychang
Brought my 7.3 e450 to for diagnostic, low power symptoms. They checked the wiring harness linked to the idm and said it wasn't the cause, among other things checked. Paid $800 for 4 hours. They couldn't solve the problem, I could afford to pay for additional work. A diesel friend of a friend Joe, worked on it and found a broken wire in the harness between idm and pcm. It's fixed!! Downey ford service are the worst garage for diesel, they know nothing, period!! They even said I had bad fuel at the end.. unbelievable!! DO NOT TAKE YOUR DIESELS TO DOWNEY FORD IN SAINT JOHN! (The parts department are the best)
Great service - Lisa23
All the staff at richibucto motors gives me great service. always happy to see me everytime i come in for service.
They never left me stuck
warm reception.. good care and quality service - malikzekry
I travel to Miramichi for business on monthly basis .. I was driving ford focus ses .. had some problems .. drove in and the whole crew was wonderful Here is the names that I came in touch with them and they were fantastic in every way .. Scott Somers , May Hallihan , Erran Crawford, and Ken Duffy .. all were very good . They provide the best care .
Filled up tires - Mark
Tires were low and the fellas at Ford filled em up for free! Great service and professionalism, would visit again. Nice to see a hard working group of guys.