Riverview Ford Lincoln

Buying the truck was easy thanks to the sales staff I worked with but then it all fell apart from there. Finance pushed their disability insurance and extended warranties relentlessly even after being told I wasn’t interested. Getting the truck serviced here is next to impossible because I live outside of Fredericton and there are few places for us to wait for the vehicle unless you want to hang out in the parking lot. Warranty work is a joke here and you may need another vehicle while waiting for yours to be fixed.. I waited 9 weeks+ For warranty work/parts and they still were not available. In reality, all they had to do was give me my money back for the parts or order the parts elsewhere. This is my 12th new ford vehicle in 19 years and it’s sad to say this dealership has ruined my loyalty to Ford. I have traded the truck on a new GMC and they are more than happy to help us from out of town. Ford makes great trucks but make sure you pick a dealer that will back them up! This dealership, in my opinion, did not. I voiced my opinion to the Controller but that went no where. It’s been well over a week and no call, email or anything. Ford has lost a return customer and that’s sad that they did over a 180$ part and poor service.

NICE TRUCK GOOD SERVICE EASY TO DEAL WITH BRIAN SPEIGHT WAS TO THE POINT AND FOLLOWED THROUGH AS HE SAID HE WOULD .LOOKING FORWARD TO MY FIRST SERVICE ON THE VEHICLE .

Excellent service experience includes; Appointment changed to an earlier date due to travel needs, Service performed on time and within appointment parameters even after extra problems discovered and solved, Complimentary no hassle transportation to and from dealership, Courteous and friendly service from personnel. Thanks

The service staff are very good and Ron is one of the best to deal with, once the work was redone the truck worked excellent.

The after purchase customer service is top notch, which is why we keep going back. Love the service perks that come with the purchase of a Lincoln.

It was a good experience. Brian worked hard to make sure I got a good deal. I would definitely choose Brian to help when I buy again.

Wonderful service, process was quick and easy, experience with other dealers paled in comparison. No pushiness, no trying to sell me a vehicle other than the one I was interested in!

Excellent service with customer focused caring staff both in Service and Sales. I could not say enough about the people I continue to deal with at Riverview Ford.

Service is consistently excellent at Riverview. I would highly recommend them to my friends and family, whether for a simple service or something more complicated.

The timing was as on schedule as predicted. The waiting area was comfortable. The premises were clean, particularly the washroom. The staff members were pleasant and helpful. .