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excelent - yvonne mckinnon
great people would recommend this dealer to everyone the sales staff and finance and the manager are very caring and very helpful in all things you want to know great team.
Outstanding service and attention to customer - Colorado
Treated you with respect and willing to help if you are purchasing or just looking ar truck . No high
pressure sales here just nice friendly people . Actually a very pleasant experience purchasing car at Towne Ford . Thanks to the whole team
Great experience! - Greg
Great Experience. Steven was easy to deal with and made the process easy. He was engaged from the first phone call and continued to make the purchase process smooth for me.
Took my credit down 14 points... - T55
I went in with a co-signer to buy a car. The whole ordeal was excruciating - I was told after 4 long days of back-and-forth that I did not qualify, but this was not before they ran my credit and bounced it off 4 different banks at different times. This lowered my already low credit by 14 points.
After leaving this joke of an establishment I was sitting behind the wheel of a new vehicle of the same price at another Ford an afternoon later.
They were not willing to work with me on anything, and were ultimately not able to think outside the box to both get my business, and help me get into a car.
Awful, impersonal service - while also being reckless with my personal credit.
Attempted to scam me - JM123
I bought a ford there and the service seemed fine until the warranty ran out. I took it in for repairs and they said it needed a new rotor and would be $300 + labor. I took it to another mechanic and it turned out to be just a bent back plate. That mechanic fixed that issue and another one for $66 and questioned if Ford had even looked at the problem area. I don't trust them anymore. They wanted to replace a part that did not need repairs.
Sales and service suck - jim snodgrass
Have had terrible service from day 1 of purchasing a 2014 ford focus titanium hatchback. Can never have service in one day. Always 2 or 3 trips to have service done. Clutches have been replaced three times and are gone again. Common problem but never have the parts in stock. Have to be ordered from US. Have waited couple of weeks with no call back only to find the parts nev er got ordered. Backup camera problems took 4 trips to have fixed. First time was told it was the camera itself but the camera worked just no grid lines. Again had to wait for parts that did not get ordered again. Put in new camera and guess what. Same way and was told it was fixed. Got in the car and was same as when I took it in plus rear hatch panel not installed correct and paint all scratched. Service person had no idea what he was doing. Finally got it fixed the last time found to have a brocken connection. Have had a 7:30 appointment in the morning for new tires to be installed and alignment. Five hours later the tire were installed but alignment not finished. Was asked if I could take the car as is and come back in a couple of hours for the alignment. Took the car and never went back. Their reason only two alignment machines and were busy. My appointment was first thing in the morning at 7:30???? Went in to trade for a new 2017 ford focus hatch and had an agreed on price papers were signed and was told to call my insurance company, they were to install new winter tires I went home and cleaned out my car and put new summer tires in vehicle. Next day no one calls so I called them. Told me the numbers they gave me were incorrect and that it would cost about 4000 more. Hung up and have never received a call back or anything. DO NOT GO TO DOWNEY FORD ANYWHERE
Mechanics leave boot marks, fingerprints, paper towels in... - Himself
Mechanics leave boot marks, fingerprints, paper towels in car.
They change settings on odometer.
Car taken in at 0800 back at 1830. Estimated time to be 4.30
Will not use again.
Great service - Lisa23
All the staff at richibucto motors gives me great service. always happy to see me everytime i come in for service.
They never left me stuck
For a stress free experience - VickyM
I got into a car accident so i had to shop fast and went to see Robin Violette and he took all the stress off my shoulders right away!! He found me a used SUV in my price range and made sure i had everything i needed for a price i couldn't resist!! He took the time to make sure i understood everything and all the buttons in my SUV!! He even took back my rental car to enterprise so i didn't have to bother my parents for rides!! He gave me everything my old dealer couldnt give me!! For a stress free experience i recommand Robin all the way!! Plus he's really easy to talk to!! I'm really impressed with Robin and the whole dealership!!