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Always the best service and sales enjoy going there even... - Woodywagon1965r
Always the best service and sales enjoy going there even if just for a visit honest and trustworthy beyond a doubt would highly recommend to all family and friends
The first double plus are the people in the service... - Justforthefunofitstudio
The first double plus are the people in the service department.... those that greet you then promptly determine your needs that day, hive you a lisner and call you - all professional yet treat like they know you. All service needs are are looked after thoroughly and car washed. the service is what keeps you coming back for the next car! Personal service. But a great SUV too. Love it.
FTruck Light on go 2 FDealer had dye through the system... - Djcccs
FTruck Light on go 2 FDealer had dye through the system found nothing. 10days later had to get towed.local garage Busted water pump F😡
Mechanics leave boot marks, fingerprints, paper towels in... - Himself
Mechanics leave boot marks, fingerprints, paper towels in car.
They change settings on odometer.
Car taken in at 0800 back at 1830. Estimated time to be 4.30
Will not use again.
Sales and service suck - jim snodgrass
Have had terrible service from day 1 of purchasing a 2014 ford focus titanium hatchback. Can never have service in one day. Always 2 or 3 trips to have service done. Clutches have been replaced three times and are gone again. Common problem but never have the parts in stock. Have to be ordered from US. Have waited couple of weeks with no call back only to find the parts nev er got ordered. Backup camera problems took 4 trips to have fixed. First time was told it was the camera itself but the camera worked just no grid lines. Again had to wait for parts that did not get ordered again. Put in new camera and guess what. Same way and was told it was fixed. Got in the car and was same as when I took it in plus rear hatch panel not installed correct and paint all scratched. Service person had no idea what he was doing. Finally got it fixed the last time found to have a brocken connection. Have had a 7:30 appointment in the morning for new tires to be installed and alignment. Five hours later the tire were installed but alignment not finished. Was asked if I could take the car as is and come back in a couple of hours for the alignment. Took the car and never went back. Their reason only two alignment machines and were busy. My appointment was first thing in the morning at 7:30???? Went in to trade for a new 2017 ford focus hatch and had an agreed on price papers were signed and was told to call my insurance company, they were to install new winter tires I went home and cleaned out my car and put new summer tires in vehicle. Next day no one calls so I called them. Told me the numbers they gave me were incorrect and that it would cost about 4000 more. Hung up and have never received a call back or anything. DO NOT GO TO DOWNEY FORD ANYWHERE
excelent - yvonne mckinnon
great people would recommend this dealer to everyone the sales staff and finance and the manager are very caring and very helpful in all things you want to know great team.
How much better can it get? - Shewar
If willingness to help is the only quality to rate, consider 5 stars. To go above and beyond, to totally exceed any expectation/hope, call it 10. Jacques is truly an asset to the smooth operation of the business and by virtue of his helpfulness, will attract a loyalty. Thank you Jacques for giving your all.
Outstanding service and attention to customer - Colorado
Treated you with respect and willing to help if you are purchasing or just looking ar truck . No high
pressure sales here just nice friendly people . Actually a very pleasant experience purchasing car at Towne Ford . Thanks to the whole team
For a stress free experience - VickyM
I got into a car accident so i had to shop fast and went to see Robin Violette and he took all the stress off my shoulders right away!! He found me a used SUV in my price range and made sure i had everything i needed for a price i couldn't resist!! He took the time to make sure i understood everything and all the buttons in my SUV!! He even took back my rental car to enterprise so i didn't have to bother my parents for rides!! He gave me everything my old dealer couldnt give me!! For a stress free experience i recommand Robin all the way!! Plus he's really easy to talk to!! I'm really impressed with Robin and the whole dealership!!