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Personalized Service - L M F
Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition.
Thanks to both: Roxanne and Rej .... their positive attitude & attention to detail are a great asset to Clients and 'Capital'.
Repair - niadoj
Customer service was excellent, the staff was friendly and the repairs was spot on using the latest technology in the industry. I was very pleased with the work they put in and going the extra mile to ensure that my needs were met as to what I expected for the repairs. Respect to Mark, Jessie and the team at Foreman Collision Center! Yah Mon!
Untrustworthy, Ripp customer off - Pawandeep
1) Tyres were worn out by 15% ; looks like vehicle was driven before delivery
2) Multiple scratches on body
3) Promised free oil change , but refused as the time of servicing until escalated
Used basic oil instead of requested fully synthetic oil how ever bill was charged for fully synthetic oil , clearly cheating with customer
Issue with Android Auto and Apple CarPlay; I am using in vehicle for more then 1 year , is stopped suddenly , Technician told me I have to pay if I wana enable this feature; I showed then owner manual ; but they refused, I have took this issue to ford; waiting on there reply
Terrible centre. Left my car untouched for weeks,... - Chelle
Left my car untouched for weeks, claimed they'd ordered parts which they hadn't.
Found "new problems" at the same site of the damage it was taken in for BUT didn't include it in the quote for MPI (clearly didn't assess properly or forgot to include it) therefore expected me to payout of pocket for further repairs.
They have had my car for three months to replace a broken wing mirror damaged in a theft.
Unfortunately not the first or second time we've had trouble with Birchwood...should have known better than to use their collision center.
They will receive no more money or sales from any of our friends or family, even if it means we have to leave the province to purchase our next car.
Beware, cannot be trusted!!!
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go