39 British Columbia Honda Service Centres

They were great, polite, knowledgeable, efficient - Debbieharmeson/service of my mom‘s car

They were great, polite, knowledgeable, efficient friendly. Did a great job detailing my car. Vehicle was ready when they said it would be.

The car service was prompt and thorough as needed. - KLR

The car service was prompt and thorough as needed. I appreciated Kristy's courteous and attentive manner to all of my questions and concerns. Thank you for your consistent reliable service.

worst service i have ever had ! - zjlbq2011

worst service i have ever had ! I had good time with destination honda for almost 3 years. but this time the service was so shocked ! I had a oil change service Feb 18 2025, the next day , I found my car seat was vibrated, a cellphone left in my car was owned by one technician honda burnaby. I had to drive back to honda to return the cellphone. the next day, i was driving on the highway, i found weird noise under my car like the metal rub on the floor. I had to get off the highway and check, found the one side of the metal piece was falling down because the technician didnt tight the screw!, because the next 2 days was holidays. i cannot get the problem solved, so I get back to honda and noone showed very care of my bad experience. just said sorry. then I made review on survey. one of the express manger called me and listened my voice, he promised to call me back, and he never did! I called him after 3 weeks later, and he totally forgot about me, then he just brush me off pass the case to another manager kevin. and Kevin never called me ! I paid for the top price and get the terrible services , will not come back !

Brought my 2014 Q7 for repairs. - Victor A

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY!

Very, very good customer service from service associate, - brendat1209

Very, very good customer service from service associate, mechanic and detailer! Definitely pleased with the experience.

I've been taking my vehicle here for service since new. - abyen

I've been taking my vehicle here for service since new. 7plus years. Excellent service department. Pleasant staff. Pricing was always fair. Service advisor voluntarily gave me a discount when I had the timing belt changed. One the main reasons why I would replace my Honda with another Honda.

Every time I go to this dealership, either for service, - cherryllois

Every time I go to this dealership, either for service, or a small/scheduled repair, or to see what the inventory is - I always get what I need. Last visit actually surpassed my expectations, I needed a headlamp replaced - not only did they replace it, my car was washed, they removed the glue that had marked up my windshield, the paint off my front bumper - everyone goes over and above with whatever I need! I believe it was Tyler who I spoke to, he did all the extra things, he went over and above, and he always does. The service department and the parts department are excellent!

Horrible after market service and an even worse... - K.Bridge

Horrible after market service and an even worse experience with the service department who failed to complete an oil change because they couldn't even find my keys in their drop box or car in the parking lot despite it sitting there all day. When questioned why they couldn't phone me to inquire they had little to say, failed to take ownership for their mistake, blamed the myself the customer and couldn't help solve the problem. Never did get my car serviced and no phone call to follow up with an apology. Worth the trip across the street to see the GM dealership. Craig Hindle and his team are always amazing over there with friendly, helpful faces. Will not got back to Duncan Honda ever again.

Worst Service I ever experienced in my 45 years of driving - Pissed

This dealership, I feel, destroyed my transmission. They say they do a 20 point check on fluid levels etc. every time you have servicing - if they do (which I doubt) they don't let you know if there is a problem or don't do anything about problems they find including letting you know. In October they said they checked my transmission fluid, in February my transmission died - it had no transmission fluid in it and there was no leak. I took it in to get the timing belt changed at the time you are suppose to change them, $1700.00 bill. Later I find out the mechanic looked at it and thought it was fine so didn't change it, I was not told at the time, later when I had seals leaking I am told it was not done - I was very angry - then they back tracked and said it was done and they offered to fix the seals at such a reduced rate $400.00 over the original $1800.00 quote I let them hoping that they would do the timing belt at the same time. I will never go there again and I am cautioning everyone else to not go there if you value your vehicle. I did buy another Honda they are good vehicles but I will never go back to this dealership.

Great service with humble attitude at Harmony Honda. - W. Jin

Recently, the worker name Wade, worked on my both keyless entry devices for my 2017 Honda CRV I bought at Harmony Honda. He even repaired one of the broken devices that saved me over $200.00. With his humble and eager to learn attitude, I see his appreciation to his co-worker and dedication to his career. I am very much thankful to him and his co-workers. Great service! I definitely will recommend to anyone.

Very friendly and very helpful . - sandyohearn24

Very friendly and very helpful .. top notch services from trying to fix a problem to putting me into a new car!… so smooth and stress free!… highly recommend!!! Thanks for all your hard work!..

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.

I drop my Honda CRV hybrid 2023 clearly said Driver side - RIYACCJ

I drop my Honda CRV hybrid 2023 clearly said Driver side front Tire pressure drop everyday . After service they said " nothing wrong" No nails and puncture in tire. But next snow day the tire pressure seen as zero. Sunday Honda closed so I slowly drive to Mr. Lube and found a BIG NAIL and rectified. ???? What a poor service of official HONDA DEALER !!!!!

Our family has boughten a combined 10 cars from this - Sandramcundari

Our family has boughten a combined 10 cars from this Honda dealership. When I went to take my car in they broke a piece off and claimed I needed to fix it. It was a 15 dollar part and they said I needed to spend 250 to replace it. When I questioned why, if it broke in their possession I had to pay for it, to the service manager Tyson he laughed at me. He said he wasn’t paying for the labour of replacing that. As a woman to be laughed at by a man when you question something is so upsetting. When my husband went in asking to speak to the manager as I was so upset..No manager would come out. I advise no one to use this Honda. I have had 20+ woman reach out to me about their experience with this Honda specifically the service manager Tyson. Many of them leaving in tears. Was 250 dollars worth losing a valuable costumer? Do you just go breaking parts off cars telling the costumer they now need to replace it and profit off of it? It was so disheartening. I hope no one has to experience what I went through. This will stick with me for a long time. I will make sure to tell everyone I know to never use Kamloops Honda

I was in for the Honda recall and the service staff at - Tom

I was in for the Honda recall and the service staff at Marv Jones is outstanding. They professional and answer all my questions offer easy to understand explanations in a friendly manner. They were the ones who alerted me to the recall issues long before Honda Canada. That’s why I have bought several vehicles there along with my daughter’s cars. 5 Star Service and attention

Customers beware. - ras

Customers beware. They have lost my business forever! At a recent servicing, they said that my cabin air filter needed changing and the cost would be $88.00. This is a job that takes less than a minute to do, so this price is outrageous. . I did it myself with a filter from Canadian Tire (about $25) and one minute of my time. I wonder how may of their customers get duped into paying this ridiculous amount.They also wanted $175 to upgrade my "free" map., I concluded if they overpriced these simple tasks, how can they be trusted on any significant repair. I'll take my car elsewhere and I won't buy any more hondas.

Poor service department. - ktk48

Poor service department. No one is helpful. Got am emission error on my new vehivle. Told I had to wait over two weeks to get an appointment. Asked if they could just check the vehicle with a code scanner to see if the code was serious. No, they couldn't help me. Asked to be in touch with the service manager. Left a message to return my call. Still waiting over a week. I booked with Destination Honda. Scanned the vehicle and ordered the part. Told the issue was not serious and I could drive safely. They also did a software update and all done promptly and with great communication.

Thank you to Brandon Bare who was prompt in helping me at - Beverley S.

Thank you to Brandon Bare who was prompt in helping me at the counter. His friendly attitude and honesty went a long way in keeping me a loyal customer of Penticton Honda. See you all in the spring!

This is the third time I've brought in my car for... - Naomi

This is the third time I've brought in my car for servicing at Richmond Honda. And two of the three times I've come here they've had issues with them and my warranty company, which is third-party I did not purchase through Honda. The first time was getting my rims fixed. They made me pay upfront instead of going through my warranty company, which my warranty company even gave them a walkthrough in how to file a claim through them. My warranty company had to be the one reimbursing me when this could've been all clean and done through just proper research or even a couple calls. The third time I brought my car in for servicing, I was also wanting to fix my flat tire which I was told that it was driven on flat so the wheel itself was wrecked and I needed to replace it with an entirely new wheel. OK, that's fair I said please deal with it through my warranty company because I'm covered. I get a call later in the day to notify me that my claim was denied. That didn't make any sense to me so I called the rep at my warranty company (doing their job for them I suppose), and I was notified that the claim should have been approved and been good to go as I explained the situation to them. The rep then tells me their claims reps are all gone for the day and that she will give me an update on Monday. So I call back to Honda to let them know please leave my car there for the weekend (I dropped it off Friday for servicing). Fast forward to Monday, I was notified by the rep of the warranty company that there was NEVER a claim filed through for my car. Honda had only called in to tell them but NEVER filed a proper claim so of course it was so-called "denied" or never approved because my warranty company never even got a "request" or "claim" for them to even approve??. Great. Next I get a phone-call from Honda to let me know that there were ADDITIONAL issues with my car during the road test (which by the way should have been done FRIDAY, why are you calling me on MONDAY to tell me about it???) but not to worry cause the concern they assume it had is all covered under warranty but they wanted to keep my car for another day. I said No, cause I've personally never heard this so called noise they were talking about. And I couldn't leave my car for another day when I had appointments lined up the next day as I assumed my car would've been good to go by now. My warranty company also had to call Honda to walk them through how to file a claim again and at the end of all this I ended up having to pay for the wheel first and my warranty company to reimburse me AGAIN. The only thing they did right was put my stuff in the back seat back into my trunk for me (as I had moved it from the trunk into the back seats to put the wrecked tire in when I changed it for a spare). Will not be bringing my car here ever again. Unfortunate because when I purchased my car from here the sales team was awesome, cannot say the same for service.