39 British Columbia Honda Service Centres

Had a noise issue with my 2019 Ridgeline and brought it - frankypanky

Had a noise issue with my 2019 Ridgeline and brought it in for diagnosis. Chris was a game changer from other service departments I have dealt with. Efficient, knowledgable and easy to deal with. After the problem was identified he provided me with options to accommodate my schedule and budget. Was there a large bill? Yes , but parts and labor are never cheap. Customer service however is indispensable. Thanks Chris.

We just returned from an 8000 km trip to the go of the - Lisa

We just returned from an 8000 km trip to the go of the Baja peninsula and back. Our truck was looking worse for wear and needed a service badly. And then there was the snow. As we crossed the border our first call was to the Honda Way. The very next day the Honda Way found time to service and detail the truck and install our snow tires. Such amazing service. So appreciated.

Excellent Service Advisors, Tony MA & Norman Joe - PERRI

These 2 Vancouver Honda Service Advisors (Tony MA & Norman Joe) were very helpful on June 22, 2019 & provided excellent service to a 2017 Honda CRV Touring client. They were clear, concise, communicated well and answered all questions so the client understood the items bei g serviced. Having bought 4 new Hondas in the last 4 years, these 2 advisors have provided excellent & helpful service guidance. These 2 advisors at Vancouver Honda always provide exemplary unmatched customer service. My name is Mr. T Perri and would like the ownership & management team to recognize these service advisors. Thank you so much Tony & Norman for your exceptional service!!! Regards, Mr. T. Perri - Vancouver, BC.

Jeff is great. - RP

Jeff is great. Helped us find our second leaf. No pressure & very knowledgeable about the vehicles.

Customer Service Nightmare - Disgusted

Worst customer service imaginable. Had service done on new Honda after four months. Although told it would be covered was asked tp pay for an oil change. When I questioned this the Sales Manager spun on his heel and walked away saying "I don't need this". Incredibly rude ! 19 emails and phone calls to the dealership and Honda Canada and I still haven't received an apology, the only thing I am asking for. This has dragged on for 4.5 months. I have been lied to, ignored, had promises of action broken. Totally unacceptable. This takes in the Customer Service and Mediation Departments at Honda Canada as well. I will never deal with Honda again and I urge you to think twice before dealing with Honda. We were warned about White Rock Honda and choose to ignore the warning. Don't make our mistake.

Good after-sale customer service - Dhruv Desai

Recently went there for oil change for my civic-2016. Low price with excellent customer service including drop-off and pickup services at your convenience