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I wrote a review of them on google and they don't have... - Charly Ranu
I wrote a review of them on google and they don't have good customer service. They put on a good show in making you think they provide good service when in fact they don't. 0 stars if that was an option.
We were clients of Burrard Acura for years. Once we... - Bill
We were clients of Burrard Acura for years.
Once we stopped going we recieved a barrage of spam, phone calls and even SMS Text Messages asking us to respond. I mean a barrage.
Brutal level of marketing from such a strong brand. This Dealership does not get it.
Awesome Service Department - hiroanz
The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.
Chris Choi and Patrice Croteau were very approachable,... - Jeremy Mathiesen
Chris Choi and Patrice Croteau were very approachable, professional, helpful and courteous. I’m very happy with my pre owned Honda CRV purchase. Five star review!
We bought A car from these guys and the worst experience... - Dena
We bought A car from these guys and the worst experience we had. They have been very pushy to buy extra warranty. Once we got all the paperwork done we noticed the car has already some issues. The day after we went to complain and return the car and they said they are going to send the car to service and they are going to arrange the time and let us know never called and didn't follow up even once we said we want to return the car the manager refused and showed us attitude. Very very bad service. We asked them to return the warranty because we didn't get any service they just playing to pass the time and again refused. Do NOT BUY ANY CARS FROM THEM. It's just wasting time and money.