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North Shore Acura

1.0

6 Lifetime Reviews

828 Automall Drive, North Vancouver, British Columbia V7P3R8 Directions
Sales: (604) 929-6736

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6 Reviews of North Shore Acura

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March 30, 2018

"Extremely dishonest Sales Manager"

- Carguy76

had a deal from “both” sales managers, and drove out from out of town,to make the purchase. The deal was for 2 vehicles, I had already test driven one, and was test driving the second. I had both vehicles running beside each other.. I took the second vehicle out, and while returning on the second test drive, I noticed someone test driving the other vehicle as I returned. The sales guy said we could write up a deal before they returned.. I was waiting for the deal to be written up, and Dino the sales manager wouldn’t write the deal.. He wanted to wait, to see if he could get a better deal, from the people test driving.. I argued I was here first, and I want to put a deposit, to purchase both. He refused and made me wait, to see what these people after me, were going to offer him a better price. We had been there for 2 hours, before the dealership opened. They refused to honour our agreed upon price, and refused to make a deal. Dino sold the one car as I sat and watched. Extremely poor business practices and would never return. I had to walk away from the other deal on principle, because they were so untrustworthy.

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Recommend Dealer
No
Employees Worked With
Dino, Dan
April 04, 2017

"Great service"

- Roxysmom

I had a great experience buying my beautiful RDX from North Shore Acura. The salesman Adrian was knowledgeable, helpful and genuinely interested in making sure I got the car I wanted. He also gave me a free CD of his music (he is a talented jazz musician). I would definitely recommend North Shore Acura and especially Adrian to other car buyers.

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Recommend Dealer
Yes
Employees Worked With
Adrian Michael
March 01, 2017

"Professional and courteous"

- DallyScz13

As soon as I walked in I felt welcomed, was able to go have a regular conversation with Cynianne and not feel pressured or pushed into buying a car. I knew what I wanted and where I wanted my payments to be. Aly the finance guy worked his magic and made it happen. I am very happy with my vehicle and would recommend anyone looking for a new car you can rely on to stop by and check them out! Nice, genuine and professional they are.

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Recommend Dealer
Yes
Employees Worked With
Cynianne, Aly
September 06, 2016

"These guys are the best. "

- Nancy

I was there last week and enjoyed the honesty of employees. They did what they promised. I will recommend them to all of my family and friends.

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Recommend Dealer
Yes
Employees Worked With
Reza, Aly
July 18, 2016

"Sleaseballs"

- Car buyer

These guys are what give used car car salesman a bad wrap. They misrepresent their cars and lie. Don't buy a car here. Drove all the way from Victoria (yep, two ferry fares) only to find out the vehicle didn't have half the equipment promised. Total waste of time and money

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Recommend Dealer
No
Employees Worked With
Reza
September 08, 2013

"I walked into the dealership and I already had a bad..."

- rjlee

I walked into the dealership and I already had a bad taste in my mouth. The receptionist did not greet the customers but instead was too preoccupied eating her lunch at the front desk. Secondly, dealt with the salesperson named Filip and was very unfriendly and unprofessional. Basically told him that we had a prior offer from another Acura dealership and wanted to know if be could beat the offer. Waited for him to write up the paper work, took my car for a test drive and did not inform me that he was going to take my insurance papers from my car but made a photocopy for his record. Secondly, the sales mgr took my car for another test drive too. Seriously if u r unable to beat the offer then no point wasting our time. He finally said that they couldn't do much for the offer as the wholesale company was closed and adviced us to CALL him back. Def will not go back even if they were able to knock off 1G of the vehicle price. Horrible service and rude!

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Recommend Dealer
No
Employees Worked With
Filip
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