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Chris Choi was disrespectful and impatient. Patrice... - Dhillon
Chris Choi was disrespectful and impatient. Patrice Croteau acts like an infant and will throw tantrums instead of resolving problems. I will never let my friends or family buy from this dealer.
I had an excellent experience with Andres ! Andres was... - Randy Johal
I had an excellent experience with Andres ! Andres was great to work with, he was very knowledgeable about the RDX,he was very kind &caring he went above and beyond with any questions or special requests we had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. I was really happy to make a deal with them and I would definitely consider them again in the future. Andres has also kept in touch with me and my wife hes let us know if we have any troubles to call him anytime. Andres was a very genuine person he made sure we were always comfortable during the sale and he never once made us feal pressured. Justin Mitchell also was very knowledgeable,kind and smart Justin gave us a tutorial on how to use the smart tech in our RDX.Thank you Andres Ibarra we love our BRAND NEW RDX 👏
Helped a friend purchased a pre own 2019 RDX A Spec last... - Nobizus
Helped a friend purchased a pre own 2019 RDX A Spec last weekend. Negotiations for the car went well, but delivery of car was rushed out the door. Salesman refused to address buyer’s concerns of the lack of detailing and accessories as promised. Brought car home and followed up with salesman on issues but was told more cost would incur if she wanted her way.
Bottom line is, do not leave dealership if you are unsatisfied. Now she is forced to deal with Acura HQ for resolution. Should have read all these reviews before stepping into dealership.
Outstanding Service - Tiny
We showed up with 45 min before closing thinking we may just look at vehicles and come back the next day to test drive. Spencer Larson meet us on the lot and was most accommodating. He took us for a test drive and stayed 1.5 hours past closing to answer our questions and concerns. I would highly recommend seeing Spencer if you're looking to purchase a vehicle from Harmony Acura/Honda.
Extremely poor service. Bought a used vehicle that turned... - A.jazagj1
Extremely poor service. Bought a used vehicle that turned out to have multiple mechanical problems. Reported within the same week but dealership is not honouring their requirement to cancel the contract and provide a full refund.