7 British Columbia Acura Dealers

Exceptional Service and Cooperation at Acura Lougheed's - pixel auto body

Exceptional Service and Cooperation at Acura Lougheed's Service Department I would like to express my sincere appreciation for the outstanding service provided by the team at Acura Lougheed's Service Department, particularly Manager Michel and receptionist Sam. Their exceptional cooperation and understanding of customer needs have left a lasting impression on me. I must also extend my gratitude to the Parts Department, particularly supervisor Mr. Rad, Amy, and AJ. Their qualifications, knowledge, and commitment to their work were evident throughout my interaction with them, making my experience smooth and enjoyable. I would like to give a special thanks to Pixel Auto Body for their invaluable assistance in facilitating the parts inquiries from Acura Lougheed. The seamless collaboration between the two departments made a significant difference in my overall satisfaction with the service received. In conclusion, my visit to Acura Lougheed's Service Department was a truly pleasant one, thanks to the dedicated and competent team members. I would highly recommend their services to anyone in need of automotive assistance. Keep up the fantastic work!

I had my RDX serviced the other day I had excellent - tarnows1

I had my RDX serviced the other day I had excellent service from Christina NG She helped me with all my concerns I had Thank you

Part was ordered through 3rd from Acura of Langley. - Ti C

Part was ordered through 3rd from Acura of Langley. Correct VIN number provided and Acura of Langley confirmed their staff member ordered the part for the wrong model car. This was not discovered until part arrived nearly 30 days later. As a result of their error I incurred an additional cost of $1036.00 for a rental car. Acura refuses to take responsibility for their staff member’s error. After having been advised that they would not take responsibility I have have made numerous requests to speak with the dealership Manager (Vasal) and the Service Parts Manager and they have not returned my request for a response or return call after numerous attempts. I am now forced to take them to small claims court. This is not my first bad experience with this dealership.

They sold us a demo vehicle with 300kms on it at the full - ML

They sold us a demo vehicle with 300kms on it at the full msrp price with no discount, also be aware of all the extra fees they charge for on the sales agreement and make sure you never get the extra wheels/tires warranty they try and push you to take.

Outstanding Service - Tiny

We showed up with 45 min before closing thinking we may just look at vehicles and come back the next day to test drive. Spencer Larson meet us on the lot and was most accommodating. He took us for a test drive and stayed 1.5 hours past closing to answer our questions and concerns. I would highly recommend seeing Spencer if you're looking to purchase a vehicle from Harmony Acura/Honda.