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I arrived 1 minute before closing on Saturday to get my... - Kboros
I arrived 1 minute before closing on Saturday to get my failing battery replaced. I was prepared to leave my vehicle there until Monday because I knew it wouldn’t restart if I shut it off. Anna immediately arranged to get the replacement done and 20 minutes later I was on my way with a new battery! Thank you for the great customer service!!
Park Mazda will do what ever it takes to getting you into... - Mazda123
Park Mazda will do what ever it takes to getting you into a new vehicle. During the purchase they treat you top notch; However once they have your money they quickly change the tune. I bought a car from them in 2020. From the time I got the car I had to constantly put air in the tires. After about 2 weeks of that I took the car in to have the tires looked at. They had determined the tire had sidewall damage that could not be fixed. They replaced 2 tires on my AWD CX-5 GT. All was good for the summer. Once winter hit I swapped to a winter set I had bought. Spring forward to may 2021 I went to Costco to get the summers back on. Costco said they could not mount them as one of the tires had an illegitimate patch on the shoulder. I brought it back to Mazda to have it looked it. The service manager took one look and said there is no way that patch should have been done, and handed me a bill for $450 to get 2 new tires. I inquired how I was on the hook for bill when I had not performed the patch work, and had similar problems with the other tire when I bought it. He told me that's the way it. Then going on to say I should be lucky they did anything with the first 2 tires, and for all they know I patched the tire myself after I bought it (I would never in my life consider a shoulder path nor would most any reputable tire shop perform a one). The mechanical fitness form from the purchase showed all aspects of the tire as compliant when they clearly were not. Overall I am shocked they would allow me to buy a vehicle that could potentially put the lives of myself and family at risk. I am just as shocked with the decrease in service quality as soon as I paid. I will ve finding another Mazda dealer for my next purchase, and would encourage you to do the same.
Terrible. Was sold a total lemon. Didn’t even have a jack... - kelseyclifton
Terrible. Was sold a total lemon. Didn’t even have a jack or spare tire. DO NOT BUY ONLINE. Salesman are shady, and extremely pushy. A bunch of things checked on the inspection that were clearly not looked at.
First visit for a oil change cost me around 90$ service... - Killjay13
First visit for a oil change cost me around 90$ service guy i got was well lets say useless and after all said and done got home opened up my hood my windshield wash cap was gone and never topped up they never checked my cabin or engine air filter said my engine air filter was green it was in the red my tires werent topped up and called my amazing service advicer about getting ny windshield washer cover back and said it wasnt even topped up and his response was we always top up the windshield washer fluid i said i wanted my cap back and the amazing guy kept going on about the fluid then i just lost it i dont think jiffy lube would of xxxxed up as much as this dealership
I have been servicing my previous MX5 and now my... - VW Mike
I have been servicing my previous MX5 and now my Mazda3SportGT here. I must say every service experience has been stellar from making the appointment, getting my car finished on time and always pleased with the work done.
The service advisor Sharon is amazing. I got into trouble... - Jeff
The service advisor Sharon is amazing. I got into trouble with my car back in BC, and she was more than helpful. Friendly and very competent.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
First class work done by first class people. I... - dwight b.
First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.
Worst ever service in my life o call for a part they told... - Martinbeaudry001
Worst ever service in my life o call for a part they told they where open on holiday they where closed 3h drive for 0
Second new car and couldn't be happier - Devildoug
I got my new car from here and was taken care of from the time I sat down to the time I drove off the lot. Great finance team, they found me a reasonable number and the sales team and manager made it work great work and keep up the great work.
Awesome customer service! - Zach123
Went there to have my Mazda 5 serviced. They were waiting for me at the door. Pretty impressed with the welcome. Also very happy on how they handled everything. Very professional staff.
not impressed with the person at Service Desk. - Dealer Review
Probably won't buy another car here because of lack of Service I received(not knowlegeable. A young man came by and somewhat resolved issue
Iwent there to get the co-signer off of my car, they... - Kittycat83
Iwent there to get the co-signer off of my car, they wanted me to buy a new one so we compared the prices and i declined Because my boyfriend was not with me and i did not want to make that decsion without him there,then the acting manager for that day came in and was explaining the differences my mom who was with me told him that we were not there to buy a new car we were there to take the co-signer off, well then the acting manager started to argue and be rude with my mom so she left.
Then Arty started to pressure me again i told 3 more times that i was not interested and he told me i was making a wrong decision, so i said i don't appricate how we were being treated and he says that we were being rude first ansd i replied why because i said no!
He then started to yell at me slaming his hands on his desk then he got up and walked towards the door and yelled "You can just F%$k Off!!"
I have never been treated so horribly in my life and if thats the way they treat there customers i want nothing to do with them and i will NEVER recommend them to anyone!!
xxxx As far as i am concerned!!
Superb Service - carriestockley01
Thank you Jennifer for your assistance last week with the removal of our current tire locks. What could have been a stressful situation was turned into the simplest, stress-free, easy and quick fix. I'm very grateful for your help and for the shared laughs!