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Not very honest and difficult to deal with. I would stay... - Unhappy
Not very honest and difficult to deal with. I would stay away from them unless you like to pay more for less. Too bad they have gone downhill to the point i will not go there anymore.
Service at Royal Oak Lexus was exceptional. Service... - Jvanhorne19
Service at Royal Oak Lexus was exceptional. Service Advisor, David Skillen, was knowledgeable and professional.
Highly recommend this dealership. I will definitely bring my car there in the future
Car was damaged inside and out at dealership in April... - Kayra
Car was damaged inside and out at dealership in April while in for service. Disappointed in follow-up and handling of incident by service manager.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.
Service - Lizz
I brought my car in for the first service since my purchase. While I waited I was treated to a pedicure and gourmet coffee. When my car was ready it was completely detailed and looked brand new. Everyone at this dealership is so friendly and nice and make you feel like a valued customer. So glad I bought my car here