Have to bring my vehicle in attempt to fix a deflating tire for the THIRD time... in almost a week from now as there are no loaners available until then and get the car fixed today is not an option as they are fully booked. Safety concern about driving with partially deflated tire doesn't sound like as an issue for Lexus of Calgary.
Unfortunately, the evidence doesn't support that claim. As mentioned above, getting a loaner is a challenge, but finding a solution with dealership representatives seems even impossible. On my second visit to the dealer for the same issue my participation in a competition at Canmore area was put at risk when I learnt that loaners can't leave city bounds! That's appalling! And they can offer a rent option for you, but at your own expense. Acura driver, who picked me up to Canmore was laughing at me, when I shared the story. That was a couple months ago, and it was reasonable to expect the company will learn from that and will improve. Apparently, not the case with Lexus of Calgary.