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Lexus of Calgary
Calgary, AB
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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81 Reviews of Lexus of Calgary
November 28, 2023
0 customer service! Called the service department to help resolve 3 malfunction messages on leased RX350L. I was told that my option is to get the vehicle towed to deale Called the service department to help resolve 3 malfunction messages on leased RX350L. I was told that my option is to get the vehicle towed to dealership but it would take 7-10 days before anyone could look at it and there were no loaner vehicles available. This does not align with their advertised dedicated and enjoyable servicing experience. Recommend going to Lexus of Royal Oak dealership who was able to get vehicle issues resolved and back to me within less than 24 hours. Indy More
by inderjeetsarpal
Employees Worked With
Ashton
Helpful September 21, 2023
Worst experience / cheating customers: Lexus of Calgary cheating customers by advertising lower price cars on their website and selling for higher. Recently found a car (in stock) on the website and made cheating customers by advertising lower price cars on their website and selling for higher. Recently found a car (in stock) on the website and made a visit to Lexus of Calgary dealership to see and buy it. Next morning I phoned the sales rep (Claudia) and she told me that the car I want to buy is $62,911 and not $58,649 as shown on their website. After trying to speak with the manager (Brad) I was told he is busy and not available to speak to me. I asked he can call me but never received a call from anyone in this dealership. Sure the price is not gonna be the only problem if you buy a car from these guys. Now I get why so many Calgarians prefer to drive all the way to Edmonton to order their cars. Also will send a complaint letter to Lexus Canada. More
by rov
Employees Worked With
Brad, Claudia Park
May 14, 2023
Chelsea and the service team were super efficient and helpful in getting our new key set up for our vehicle. Great service and care for clients. helpful in getting our new key set up for our vehicle. Great service and care for clients. More
by JS
Employees Worked With
Phanat Sy, Chelsea Backous, Eldar Parii
April 21, 2023
Knowledgeable and professional staff Were a great help to me is selecting and delivering my new ES350. Claudia Park is an excellent salesperson who is committed to meeting your needs. Mark Coy and Danilo Ka me is selecting and delivering my new ES350. Claudia Park is an excellent salesperson who is committed to meeting your needs. Mark Coy and Danilo Kaeser were very professional jn the delivery process. This dealership is highly recommended. More
by PersimmonAlan
Employees Worked With
Mark Cory, Claudia Park, Danilo Kaeser
April 16, 2023
Excellent experience in pqzurchasing the new RX350 with the help of Claudia Park, Donavan Smith and Krista Cole. Claudia Park for her customer service and time for helping us choose the model and accesso the help of Claudia Park, Donavan Smith and Krista Cole. Claudia Park for her customer service and time for helping us choose the model and accessories. Donavan Smith for the smooth process, efficient and professional approach in the financial side. To Krista Cole, Danilo Kaeser, Concierge and Erika of Lexus Calgary for welcoming us, explaining the vehicle features, setting up the vehicle, answering my questions and for the delicious coffee. Thank you Lexus of Calgary More
by annavelasco_2003
Employees Worked With
Donavan Smith, Claudia Park, Krista Cole, Danilo Kaeser, Erika Szabo
April 16, 2023
Greatly appreciate the customer service and assistance of Claudia Park, for providing recommendations and timelines of the new RX350 for my wife. She provided us with a great selections of vehicle accessorie Claudia Park, for providing recommendations and timelines of the new RX350 for my wife. She provided us with a great selections of vehicle accessories and model. Also would like to recognize Donavan Smith, Krista Cole, Concierge and Ericka for a very welcoming atmosphere, professional, efficient and stress free process, excellent coffee. I would definitely going to recommend Lexus of Calgary to my friends. More
by jvelasco3
Employees Worked With
Donavan Smith, Claudia Park, Krista Cole, Danilo Kaeser, Erika Szabo
November 04, 2022
I bought a Lexus through this dealership and was extremely pleased with the experience from beginning to end. Hussein was the first person I dealt with. Was exceptional throughout and found me exact extremely pleased with the experience from beginning to end. Hussein was the first person I dealt with. Was exceptional throughout and found me exactly what I wanted. Also dealt with LeVar , Danilo and Mark. They also made this experience great. Would fate my experience 10/10 More
by catherineswagar
Employees Worked With
LeVar, Mark Cory, Hussein Kabalan, Danilo Kaeser
