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Lexus of Royal Oak

Calgary, AB

5.0
376 Reviews
Call Dealership (403) 296-9600
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7677 - 112 Avenue NW

Calgary, AB

T3R 1R8

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376 Reviews of Lexus of Royal Oak

April 21, 2024

We just purchased our 2nd Lexus. We find Royal Oak excellent to deal with and professional. They care that you are completely happy and comfortable with your vehicle. Charles Yang More

by jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Report | Print
Apr 24, 2024 -

Lexus of Royal Oak responded

Hi JC! We're elated that Charles and our Lexus of Royal Oak team was able to make you feel comfortable during your automotive purchasing experience. Thank you for choosing and trusting Lexus of Royal Oak with your business, twice! That is a huge compliment. We truly appreciate your loyalty and continued trust. We pride ourselves on the amenities we offer our guests, so we're so happy to hear you enjoy your Nail Spa with Nozomi. Thank you so much again! We're grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

Helpful
April 18, 2024

They care about the customer Creat a good relationship Know what is the customer need More

by haidy.philip
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Apr 24, 2024 -

Lexus of Royal Oak responded

Hi Haidy! Thank you so very much for taking the time to leave us a review on DealerRater. We're thrilled to hear that Ahmed made your experience with us 5-star worthy! Thank you for trusting our team with your business and experience. Welcome to our Lexus of Royal Oak family and congratulations on your new Lexus! Thanks! Julia Richardson Marketing Manager

Helpful
April 10, 2024

I was lucky to get an appointment for pedicure with Nozomi Takahashi. She was wonderful at what she Did, as well as very pleasant to talk to More

by Udaythakor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Skillen
Report | Print
Apr 11, 2024 -

Lexus of Royal Oak responded

Hi there, Thank you so very much for taking the time to leave us a review of your experience on Dealer Rater with Nozomi. We're so happy you enjoyed our Royal Nail Spa and that she was a pleasure to talk to. Thank you so very much for trusting us with your experience! We're happy to have you as part of our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

Helpful
April 08, 2024

I got a NX350 just over a month ago and came in for my first service. While waiting for my car, I get to enjoy a pedicure. Nozomi is so welcoming and wonderful. She did an amazing job on the pedi. Love it More

by Angie.Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yiu and Steve Tran
Report | Print
Apr 09, 2024 -

Lexus of Royal Oak responded

Hi Angie! Firstly, congratulations on your NX! We're thrilled to hear you enjoyed your first service with us and that Nozomi was welcoming, making you pedicure at our Nail Spa amazing. It's one of our favourite amenities we offer and we're happy you enjoy it too. Thank you for trusting us with your business and experience! Kindly, Julia Richardson Marketing Manager

Helpful
March 29, 2024

From start to finish we were well taken care of by everyone. Ahmed in particular was excellent in answering all our questions and gave us accurate estimates for when the car would arrive. More

by dede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Alqebali, Alex Richardson
Report | Print
Apr 03, 2024 -

Lexus of Royal Oak responded

Hi Dede! Thank you so much for taking the time to leave Lexus of Royal Oak a review on Dealer Rater! We're so happy to hear that Ahmad and Alex provided you with an exceptional experience and were transparent with you while answering your questions. Thank you for choosing Lexus of Royal Oak. We know purchasing a vehicle and selecting a dealership is a big decision. We sincerely thank you for placing your trust in our team. Welcome to our Lexus of Royal Oak family! Kindly, Julia Richardson Marketing Manager

Helpful
March 22, 2024

Happy with my RX500h from Nicolas and Logan, everything went smooth with the process. Thanks More

by Inder
Recommend Dealer
Yes
Employees Worked With
Nicolas and Logan
Report | Print
Mar 27, 2024 -

Lexus of Royal Oak responded

Hi Inder! We're elated that your experience with Logan and Nicolas went smoothly and that you're happy with your RX500h. Thank you so very much for trusting us with your business, for choosing Lexus of Royal Oak, and for taking the time to leave us a review. Welcome to our Lexus of Royal Oak family, enjoy your RX! Kindly, Julia Richardson Marketing Manager

Helpful
March 10, 2024

Excellent service from Kevin Neil Alex Richardson and Ahmad would recommend to any friends looking for a new vehicle More

by dstorr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Neil, Alex Richardson, Ahmad and Lisa Kam
Report | Print
Mar 27, 2024 -

Lexus of Royal Oak responded

Hi there! Firstly, thank you so very much for taking the time to leave our Lexus of Royal Oak team a review. We're thrilled to hear you'd recommend Ahmad as a Sales Consultant to your friends and that Kevin, Alex, and Lisa helped make your experience with us exceptional. We know choosing a vehicle and dealership is a big decision. Thank you for trusting Lexus of Royal Oak, we truly appreciate it. Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

Helpful
March 07, 2024

They are very helpful team members especially Ahamd , was a very nice sales man and his manger Necola . They explained everything clear and honestly too More

by Fr.Aghathon
Recommend Dealer
Yes
Employees Worked With
Ahamef
Report | Print
Mar 07, 2024 -

Fr.Aghathon responded

If you want to purchasing a car , you should go to Lexsus Roal Okay

Mar 08, 2024 -

Lexus of Royal Oak responded

Hi there! Thank you so very much for taking the time to leave our Lexus of Royal Oak team! We're so happy to hear that he made your experience with us 5-star worthy. Thank you for recommending us, it means the world to us that you'd suggest us to our friends and family. Welcome to our Lexus of Royal Oak family! We appreciate you entrusting us with your business and experience. Kindly, Julia Richardson Marketing Manager

Helpful
March 01, 2024

They were great from the beginning to the end particularly Ali the sales representative together with Candice in finance and lastly Richard in vehicle delivery. Both Ali & Candice were very patie More

by Darrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Candice, & Richard
Report | Print
Mar 08, 2024 -

Lexus of Royal Oak responded

Hi Darrell! Thank you so very much for taking the time to leave us a review of DealerRater. We're thrilled to hear that Ali, Candice, and Richard were patient and made your automotive purchasing experience comfortable and easy. We know selecting a dealership and a vehicle is a big decision so we truly appreciate you choosing Lexus of Royal Oak. Please let us know if you have any questions, it is always our pleasure to assist you. Welcome to our Lexus of Royal Oak family! Kindly, Julia Richardson Marketing Manager

Helpful
February 23, 2024

Nozomi’s nail skills and her customer service were excellent, and I had a great time. I hope to see Nozomi again next time, from Sumiko More

by komata.a
Recommend Dealer
Yes
Employees Worked With
Nozomi Takahashi
Report | Print
Feb 27, 2024 -

Lexus of Royal Oak responded

Hi Sumiko! Thank you so very much for sharing your experiences with Nozomi. We're thrilled that you enjoy your manicure and pedicures and we appreciate you choosing Lexus of Royal Oak as your Calgary, AB dealership of choice. Thank you so very much again. Happy to have you as part of our Lexus of Royal Oak family! Kindly, Julia Richardson Marketing Manager

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