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Lexus of Royal Oak

Calgary, AB

5.0
375 Reviews

7677 - 112 Avenue NW

Calgary, AB

T3R 1R8

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375 Reviews of Lexus of Royal Oak

January 27, 2024

Ahmad Alqebali was really helpful in the decision making process. I feel really confident and excited about my vehicle and overall the service was super friendly and welcoming! More

by Tony Ngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Alqebali
Feb 27, 2024 -

Lexus of Royal Oak responded

Hi Tony! Thank you so very much for taking the time to leave us a review. We're so happy to hear that Ahmad was friendly, welcoming, and that he was able to make the automotive experience exciting and comfortable. Thank you so very much for entrusting our team at Lexus of Royal Oak with your business! Please let us know if you have any questions in the future, it is always our pleasure to assist. Welcome to our Lexus of Royal Oak family!

January 26, 2024

It was great! Logan and Nicholas on the Sales team treated us like royalty, Candice and Steve in Finance were both wonderful to deal with and Lisa and Richard knew More

by Fred
Recommend Dealer
Yes
Employees Worked With
Logan, Nicolas
Jan 29, 2024 -

Lexus of Royal Oak responded

Hi Fred! Thank you so very much for taking the time to leave us a review of your experience with Logan, Nicholas, our Finance Managers, and Delivery Coordinators! We're elated to hear that you were treated like royalty and that our team showed you're cared for. Welcome to our Lexus of Royal Oak family and please don't hesitate to reach out with any questions- we're always happy to assist. Kindly, Julia Richardson Marketing Manager

January 19, 2024

Their service they provided was very well, all the staff in Lexus are very friendly. Every time I come there they always welcome me. Very nice! Would recommend anyone to come here! More

by Linda
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nozomi Takahashi
Jan 29, 2024 -

Lexus of Royal Oak responded

Hi Linda! We're so happy to hear that Nozomi and the rest of our Lexus of Royal Oak team are welcoming and friendly! We so appreciate you entrusting us with your experience and for your recommendation of Lexus of Royal Oak, Calgary. Thank you so much! Julia Richardson Marketing Manager

January 18, 2024

I had an excellent experience with Alvin at Lexus of Royal Oak. From the initial contact to post-sale, he consistently followed up, helped negotiate a lower price, and was always polite and friendly. I More

by Behrang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alvin Rimando
Jan 29, 2024 -

Lexus of Royal Oak responded

Hi Behrang! Thank you so very much for taking the time to leave Lexus of Royal Oak a review on DealerRater! We're thrilled to hear that Alvin was able to provide you with an exceptional automotive experience from start to finish. Thank you for your recommendation of Alvin and Lexus of Royal Oak, we truly appreciate it! Welcome to our Lexus of Royal Oak family and thank you for trusting us with your business. Kindly, Julia Richardson Marketing Manager

January 13, 2024

I have purchased a number of vehicles from a variety of dealerships over a few decades. My experience at Lexus of Royal Oak was the easiest and best experience I have had. My sincere "thank you" to the Sco More

by janetbranca
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Moortgat, Steve Tran, Lisa Kam
Jan 18, 2024 -

Lexus of Royal Oak responded

Hi Janet, Thank you so very much for taking the time to leave us a review. We're thrilled to hear that Scott, Steve, and Lisa were able to provide you with exceptional service throughout your automotive experience at Lexus of Royal Oak. Thank you for entrusting us with you business. We hope you enjoy your vehicle and please feel free to reach out if you'd like any assistance. Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

January 12, 2024

We had the chance to buy our new vehicle with Alvin. He was very patient and customer oriented. No pressure and allowed to test drive various models until we decided for the best for us. More

by Hugo Z
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Rimando
Jan 18, 2024 -

Lexus of Royal Oak responded

Hi Hugo! Thank you so very much for taking the time out of your day to leave us a review. We're thrilled to hear that your experience with Alvin was 5-star worthy and that he was able to match you with a vehicle that you suits your needs. Thank you for entrusting us with your experience! Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager

Jan 18, 2024 -

Hugo Z responded

It was a pleasure to write a review. Alvin was not only very helpful during the decision but also have done a good follow up after i received the car to ensure i am happy and to solve some minor issues with it.

January 04, 2024

Highly recommend Lexus Royal Oak! We had a great experience with purchasing our first Lexus RX 350h. Our sales consultant Logan was very professional, knowledgeable and friendly. Than More

by Svetlana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Sage, Alex Richardson, Candice He, Logan Stevenson
Jan 18, 2024 -

Lexus of Royal Oak responded

Hi Svetlana, We're elated to hear that your experience purchasing your RX 350h from Logan was comfortable and effortless. That's what we strive for so we're so happy to hear we delivered that for you. Thank you so very much for taking the time to leave us a review! We hope your RX is treating you well! Welcome to our Lexus of Royal Oak family and thank you very much for entrusting us with your business. Kindly, Julia Richardson Marketing Manager

December 30, 2023

Kevin was excellent to work with purchasing our RX350, he made the process seamless. Everyone we interacted with at this dealer was friendly and accommodating. More

by Traceew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Neil
Jan 18, 2024 -

Lexus of Royal Oak responded

Hi Tracee! Thank you so very much for taking the time to leave Lexus of Royal Oak a review. We're so happy to hear that Kevin provided such a seamless automotive experience. We hope you're enjoying your RX! Welcome to the Lexus of Royal Oak family. Kindly, Julia Richardson

December 13, 2023

Went in for service and they got me in at a convenient time slot and even got me a pedicure service from Nozomi and she did really great! I felt very important to them More

by Critz
Recommend Dealer
Yes
Employees Worked With
Van Obafial, Nozomi Takahashi, David Skillen
Dec 19, 2023 -

Lexus of Royal Oak responded

Hi there, We're ecstatic that you enjoy getting your vehicle serviced at Lexus of Royal Oak and that Nozomi adds to your experience. Thank you so very much for taking the time to leave us a review and for choosing Lexus of Royal Oak, Calgary for your service experience, we truly appreciate you entrusting us with your businesses. Wishing you and your loved ones a safe and fun holiday season! Kindly, Julia Richardson Marketing Manager

December 13, 2023

Wonderful group of people to buy a great car from. Full marks all the way around. More

by Coates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan in Salez
Dec 19, 2023 -

Lexus of Royal Oak responded

Hi there, Thank you so very much for taking the time to leave us a review on DealerRater! We're thrilled to hear that Logan and our Lexus of Royal Oak team made your vehicle purchasing process comfortable and enjoyable. Thank you so very much for choosing Lexus of Royal Oak as your Calgary, AB dealership of choice. We so appreciate you trusting us with your experience and welcome to our Lexus of Royal Oak family. Our Lexus of Royal Oak team wish you happy holidays! Kindly, Julia Richardson Marketing Manager

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