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Zender Ford

Spruce Grove, AB

4.8
795 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 795 reviews

March 06, 2016

Pleased with our Purchase My wife and I went to a few Ford dealerships, our last stop was Zender in Spruce Grove. We were met outside at the front door by Ashton, and told him More

by jab11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Choufi, Peter MacDonell
Mar 09, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Ashton and the rest of Zender Ford! Our main priority are our customers and doing everything possible to make them happy and help them find the vehicle they want! We look forward to seeing you again! Stop by anytime!

March 01, 2016

A very very happy customer:) My experience at Zender Ford was by far the best customer service I have ever experienced. My experience with Ashton, Mel and Sandra was excellent. I More

by krems01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Blank-Shatford, Ashton Choufi
Mar 02, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Ashton, Melanie and Sandra! We're pleased to hear that you got the best of service and you got a new vehicle that you were satisfied with! We look forward to seeing you again in the future! Stop by anytime! Enjoy the New Escape!

February 27, 2016

Excellent salesman Christian Their salesman, Christian was excellent. He was always attentive but never pushy. We always serviced our last Escape at the dealership and they have a More

by 6407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Blank-Shatford, Orlena Mollins, Christian Davey, Lee Pachal
Mar 02, 2016 -

Zender Ford responded

Thank you for taking the time to write a review for us! We're pleased to hear that you got the best of service from Christian and you got a fantastic new vehicle that you feel comfortable & safe in! We look forward to seeing you again in the future!

February 26, 2016

New motor ordered Dec 23/15 Called about ordering a new Motor for 350 Ford Welding truck Talked to Mark Yes talk to Parts and get it ordered. About 10 days. Motor is More

by unhappy truck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Donahue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Zender, Shayne Zender, Rick McKague
Mar 02, 2016 -

Zender Ford responded

Thank you Trevor & Mel for the feedback. Terry Donahue, Service Manager, gave you a call on Monday and we've also talked to our Parts department to make sure this is a priority. We're trying our best to get these parts here as fast as we can.

February 25, 2016

F150 upgrade I traded my 2012 FX4 for a 2015 Lariat. I'm very happy with my new truck and working with Ashton and Orlena was a very pleasant experience. Thanks all More

by whiskeyjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlena Mollins, Ashton Choufi
Mar 02, 2016 -

Zender Ford responded

Thank you for writing a review for us! We're pleased to hear that you got the best of service from Ashton and Orlena and you got a fantastic new vehicle that you're happy with! We look forward to seeing you again in the future! Stop by anytime!

Mar 02, 2016 -

Zender Ford responded

Thank you for writing a review for us! We're pleased to hear that you got the best of service from Ashton and Orlena and you got a fantastic new vehicle that you're happy with! We look forward to seeing you again in the future! Stop by anytime!

February 24, 2016

New truck purchase My sales representative Ashton C worked hard for me. I can't say everything was perfect, but if it wasn't things were done to make them perfect. My st More

by 14vette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horth, Melanie Blank-Shatford, Ashton Choufi
Mar 02, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Ashton and the rest of Zender Ford! We're pleased to hear that you got the best of service from Ashton and you got a new vehicle that you were satisfied with! We look forward to seeing you again in the future!

February 23, 2016

New vehicle My fiance & I went in to just browse on vehicles then this salesman approached us in the most calm manner...Just his initial personality caught our at More

by DDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davey
Mar 02, 2016 -

Zender Ford responded

Thank you for taking the time to write a review for us! We're pleased to hear that you got the best of service from Christian and you got a fantastic new vehicle that you feel comfortable & safe in! We look forward to seeing you again in the future! Stop by anytime!

February 20, 2016

Converted! Ashton was great to work with. He addressed my concerns with management and made the deal happen. Long time Dodge guy now has a Ford in the garage More

by County customer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Banks, Ashton Choufi, Peter MacDonell
Feb 22, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience! We're pleased to hear that your concerns were addressed! We're happy to also hear that you're now a Ford owner! We look forward to seeing you again in the future!

February 16, 2016

Positive experience Christian only showed what we were looking for and was respectful of our parameters. He spent a lot of time with us, both before and after the sale, More

by SpruceCustomer
Recommend Dealer
Yes
Employees Worked With
Orlena Mollins, Christian Davey
Feb 19, 2016 -

Zender Ford responded

Thank you for letting us know about your experience with Christian and Zender Ford! We're please to hear that you're happy with your experience and that you got the best of service! We look forward to seeing you again!

February 15, 2016

Staff at Zenderford were phenomenal. Ashton is everything you want in a Car Salesman but seldom get. He was knowledgeable, honest, friendly and most importantly kind. Both my husband an More

by Forrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Blank-Shatford, Ashton Choufi, Peter MacDonell
Feb 19, 2016 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Ashton and the rest of Zender Ford! We're please to hear that we have given you the best experience yet with buying a vehicle! We try our best to make sure that our customers are taken care of and have a stress-free experience! Stop by anytime and we look forward to seeing you again in the future!

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