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Zender Ford
Spruce Grove, AB
785 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 785 reviews
September 24, 2019
Buying a 2019 Ex Max Admin staff is welcoming, sales rep Jamie was pleasant and very knowledgeable about the vehicle I purchased. Both he and Shayne found a vehicle with t Admin staff is welcoming, sales rep Jamie was pleasant and very knowledgeable about the vehicle I purchased. Both he and Shayne found a vehicle with the specs I wanted and made it easy-peasy lemon squeasy. Lisa in finance was very friendly and knowledgable. Overall feel of the dealership is comfortable, friendly and reliable. More
by Ex Max girl
Employees Worked With
Shayne Zender, Lisa Schellenberg, Jessi MacElheren, Jamie Brandt
September 21, 2019
Excellent Service I have dealt with this dealer over the years, they have always been pleasant to deal with and very knowledgeable. Specially I dealt with the Internet I have dealt with this dealer over the years, they have always been pleasant to deal with and very knowledgeable. Specially I dealt with the Internet salesman Jamie Brandt, his responses on the internet were timely, professional and knowledge based. He knows the product and was very much the driving force behind me choosing this dealership for a truck and coming from out of Province to do so. I would highly recommend this salesman and the dealership. More
by gt_rhodes
Employees Worked With
Jamie Brandt
September 17, 2019
King ranch ! Had a good experience with zender, Deffinitly made my life easier working with Jamie through the kinks and roadblocks we ran into ! employee pricing i Had a good experience with zender, Deffinitly made my life easier working with Jamie through the kinks and roadblocks we ran into ! employee pricing is amazing and I can't wait to put some miles on the old girl ! Also thanks you Lisa for keeping everything clear in the finance department making sure everything was loud and clear ! More
by Mitch currie
Employees Worked With
Lisa Schellenberg, Jamie Brandt
September 14, 2019
Only care about profits Do not fall for there gimmicks . I did and it cost me . They overcharged me $1000 on extended warranty . I just traded off the xxx they would not stan Do not fall for there gimmicks . I did and it cost me . They overcharged me $1000 on extended warranty . I just traded off the xxx they would not stand behind or warranty . Diane should not be selling anything. Sad dealership . More
by Rre
September 12, 2019
Total Awesomeness!!!! My wife and I had a great experience at Zender Ford! Our salesman, Ryan, was super helpful, very knowledgeable and and dealt with us in a no-pressure My wife and I had a great experience at Zender Ford! Our salesman, Ryan, was super helpful, very knowledgeable and and dealt with us in a no-pressure manner. Even the Sales Manager and Financing lady were very genuine and upfront about our deal and we felt we were treated very well. We definitely would recommend Zender Ford to anyone looking to buy a new vehicle. More
by FordFolks
September 11, 2019
2019 Expedition Platinum Max We were thouroughly impressed with the service we received at Zender Ford Spruce Grove! Every member of staff that we dealt with were super friendly, We were thouroughly impressed with the service we received at Zender Ford Spruce Grove! Every member of staff that we dealt with were super friendly, professional and knowledgeable! Jamie is great, and was a sheer delight to do business with 👍 Thanks again Jamie, I love my new wheels!! More
by Gemma & Don
September 11, 2019
The best customer service! I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy I am so excited to be the owner of a new Ford Ranger! Everyone at Zender Ford went over and above to make this deal happen for me! I am super happy with the truck and would highly recommend Zender if you’re looking to get a new Vehicle! Thank you Ron and Jamie for making this happen for me! More
by Jamie
September 10, 2019
Great sales man This is my second vehicle that I have bought at Zender Ford, both times I have had the greatest friendliness experience with my salesmen Ryan Surbey , This is my second vehicle that I have bought at Zender Ford, both times I have had the greatest friendliness experience with my salesmen Ryan Surbey , he made my experience of purchasing my new car easy and stress free, he makes sure you know where all your controls are in your new car and that you know how everything works before you drive away, Friendly service and great staff at zender ford More
by Flower
Employees Worked With
Ryan Surbey
September 09, 2019
Great experience buying a new vehicle Had a great experience buying an F150. Would do it again for sure. We've shopped here before and we're glad we came back. Thanks folks for the positiv Had a great experience buying an F150. Would do it again for sure. We've shopped here before and we're glad we came back. Thanks folks for the positive experience! More
by stevefox0429
Employees Worked With
Lisa Schellenberg, Jamie Brandt
September 07, 2019
Great customer service Diane was helpful in finding the right vehicle we wanted. We very much appreciate her excellent customer service and her prompt responses to our quest Diane was helpful in finding the right vehicle we wanted. We very much appreciate her excellent customer service and her prompt responses to our questions. More
by Luke
