Woodgrove Chrysler

Thank you to the team at Woodgrove Chrysler Husband has wanted a Jeep Wrangler Rubicon for several years....so he bought one, "for me" he says. We are both enjoying it. Had it for over week no Husband has wanted a Jeep Wrangler Rubicon for several years....so he bought one, "for me" he says. We are both enjoying it. Had it for over week now and are very pleased with its performance. Would like to add, the salesman Al Slater was very professional to deal with, as well as the rest of their team. Thank you to all. More

Customer Server top notch I have brought my vehicle in a few times to their service department. Each and every time their customer service was unbelievable. I own a Chevy yet I have brought my vehicle in a few times to their service department. Each and every time their customer service was unbelievable. I own a Chevy yet I take it to a Chrysler dealership,, but not any dealership, Woodgrove Chrysler is the dealship you need to check out next time you have a tune up or any issue really. More

Outstanding In July 2017 my husband and I both bought new vehicles from this dealership. He bought a 2017 Dodge truck. I bought a 2017 Jeep Patriot, this is my In July 2017 my husband and I both bought new vehicles from this dealership. He bought a 2017 Dodge truck. I bought a 2017 Jeep Patriot, this is my first new vehicle. On my way home from work this week, in the dark and pouring rainI had a flat tire, pot hole I think. when I bought the Jeep I receive 24 hour road side assistance from Jeep. I called the number and followed the easy prompts. When I had given all my information and their tracked my phone to find my location I spoke with a very helpful and friendly customer service agent. True to her word a tow truck arrived, changed the flat and I was on my way within 30 minutes. Today I toke the flat tire into my dealerships service department. I was helped right away, my warrenty has cover the cost of repairing the ri and replacing the tire. They made this difficult situation bareable with there knowledge,knowledge and outstanding service. Thank you Rick and the team. You are all amazing. Launa More

Pleasurable Experience Just a quick note to say Thank You to Al Slater for finding me the perfect vehicle to fit my needs, and also a shout out to Lee for making the financi Just a quick note to say Thank You to Al Slater for finding me the perfect vehicle to fit my needs, and also a shout out to Lee for making the financing easy and painless. This is my second vehicle purchased through Woodgrove Chrysler and definitely wont be the last. Always a pleasurable experience... More

Exceptional customer service. Would recommend Woodgrove Chrysler to anyone who will listen. Lee MacDonald will provide you with the upmost respect and customer service. Will go abo Would recommend Woodgrove Chrysler to anyone who will listen. Lee MacDonald will provide you with the upmost respect and customer service. Will go above and beyond to get you want you want and what you need. With NO pressure. Extremely happy customer A&M Leblond. More

Amazing team I want to thank Rick, Warren, Lee and everyone else involved in finding us our 2016 jeep Cherokee trailhawk! We were dealing with another dealership b I want to thank Rick, Warren, Lee and everyone else involved in finding us our 2016 jeep Cherokee trailhawk! We were dealing with another dealership before who was giving us the run around when they didn't bring in the vehicle We were promised. I then went to woodgrove Chrysler and they went above and beyond to get me my dream jeep! I want to thank everyone there for turning my car buying experience from bad to good! More

lee macdonald did the impossible he made both kids happy To day was a good day ! I was told no way any one could get me what i needed for the price i wanted! IMPOSSIBLE so i was told !! But with the help To day was a good day ! I was told no way any one could get me what i needed for the price i wanted! IMPOSSIBLE so i was told !! But with the help from Lee i got it done! or i should say Lee got it done thank you Lee Macdonald for all your help through the flu and all the sickness and hard times this last month you stuck by us and did the IMPOSSIBLE that was POSSIBLE with your help ! I don't now how i can thank you :) So happy with are BRAND SPANKIN NEW DODGE JOURNEY 7 SEATS AND ALL LOVE IT !! THANK YOU LEE MACDONALD More

Use Lee "The credit wizard" We were in the market for an eco-diesel and had been shopping around. Feeling low-balled in our trade by another chrysler dealership in Nanaimo, we w We were in the market for an eco-diesel and had been shopping around. Feeling low-balled in our trade by another chrysler dealership in Nanaimo, we went over to Woodgrove and saw Lee, who was able to help us find the truck we wanted within the payments we were able to afford. On top of that, we were very pleased to find he was more than willing to raise the trade-in value of our trade and get us a vehicle with a few more features than we had even asked for. In the end, Lee was able to make the car buying experience a no-stress experience and was able take care of some minor issues for us, he also remained in contact with us before, during and after the full transaction experience! Go see Lee! More

like talking to family purchased a 2008 dodge dakota , salesman Ben did not rush me as we looked around the truck . relaxing test drive , talked about what I wanted truck f purchased a 2008 dodge dakota , salesman Ben did not rush me as we looked around the truck . relaxing test drive , talked about what I wanted truck for , no pressure , I think all salesmen should ask what vehicle is used for maybe you like something but your needs are better with something else , would refer anyone looking for a vehicle. finance was also great to work with , J. C, Dayne knows her job well , pleasure working with both Ben and JC More

AWFUL at first but I am updating my review but leaving my previous remarks so the consumer can read the full story. UPDATE: Manager of dealership did contact me atte I am updating my review but leaving my previous remarks so the consumer can read the full story. UPDATE: Manager of dealership did contact me attempting to rectify the problems I had on our visit. He did offer a sincere apology as well as a hard to beat price. If you're going to deal at Woodgrove Chrysler I would highly recommend dealing with Andrew Heys. I only wish he was there the day we were there to purchase a vehicle. MY advice: Sidestep the sales team and deal with Andrew. We ended up purchasing from another dealer for roughly the same price quoted by Andrew but only after showing Andrews quote. We saved thousands on our purchase and to be fair to Woodgrove I added this update. Work with Andrew as he is the owner and is willing to give you the best price ! My initial review below. We were very interested in a 2017 Ram. We had previously arranged a deal on a truck over the phone but decided to choose another vehicle. The Vehicle in Question had an MSRP of $2000higher than the one agreed upon. Once the salesman came back from the sales mangaer the truck was priced $10000 dollars higher than the one we agreed upon initially. OH looks like the manager made a mistake. This vehicle was also fitted with aftermarket running boards which we did not want but were asked to pay $600 to pay for installation and now removal for them. Since they dealer had installed Wheel locks valued at $75 retail and had filled the tires with Nitrogen ($15 per tire cost at COSTCO) we were told we had to pay an additional $399 for this. After traveling 3 hours one way we had to put up with several trips back and forth waiting up half an hour for the salesman to see his manager. To bad hey lost a sale over a $1000 for the things they try to shove down your throat. Buyer Beware!!!!!!!!! Just to be fair our Salesman, John Dance was courteous. More