Do not bring your car here for MPI claim!!! They have had
our car since December 24th 2021 because of a catalytic converter, and it is February 1st and we STILL don’t have our car back. They “had to make sur
our car since December 24th 2021 because of a catalytic converter, and it is February 1st and we STILL don’t have our car back. They “had to make sure MPI didn’t forget any parts on their estimate” but then they “made a mistake” and “forgot” to order a part. Oh yeah, and this is a Driving instruction vehicle, and dozens of people were affected by this vehicle being off the road for so long. This has hurt our business, which was explained on numerous occasions to the staff there with no understanding or acknowledgement of the cost of waiting for the work to be completed. Calls were never returned, and I wish I had read the reviews before having brought my car into this place. If you bring it here, expect delay after delay, no returned phone calls and insincere “apologies “. They didn’t even offer us a courtesy vehicle for their huge blunder. We had to call a list of clients because of this delay to explain their mistake. This is so unprofessional and disappointing. We are almost in tears. Most frustrating experience ever.