Willowdale Subaru

This is my second Subaru Outback leased since I had my 2019 Outback(leased for 4 years). I had a pleasant experience with the Willowdale Subaru that I received an email from my sales agent Grace Long abou 2019 Outback(leased for 4 years). I had a pleasant experience with the Willowdale Subaru that I received an email from my sales agent Grace Long about the early return of my 2019 Outback and to get the new 2021 Outback with the fair deal of a new 4 year lease. Even though I got a considerable amount of discount, there were some dissatisfaction that the money I paid as a down payment initially for the 2019 Outback to reduce the biweekly payment for 4 years which they still owed me the balance of, should be forwarded to the new lease agreement. The sale agent Grace Long tried her best and made an arrangement to talk to the manager. I had an unbelievable pleasant experience with him. I realized that his approach of customers best interest in his mind, I received the best deal after the short conversation. Absolutely amazing customer experience from top to bottom and the best vehicles for the money hands down with “safety first” concern. Thanks Edwin Chan(Delivery specialist) for your patient approach to the customer and thorough explanation about the new features of the vehicle. I will recommend “Willowdale Subaru” to anyone. Thanks again to Grace Long, manager and the team.👍 More

Taher sold us our 2021 Forester.He is very Taher sold us our 2021 Forester. He is very knowledgeable, thorough and courteous ! We highly recommend him. Howard Bockner Taher sold us our 2021 Forester. He is very knowledgeable, thorough and courteous ! We highly recommend him. Howard Bockner More

Thanks Grace Long, she is most warm sales person I ever meet. She is very thoughtful, patiently and sincerely, pay attention to detail to each negotiation. She did best to help me and my friends. We are e meet. She is very thoughtful, patiently and sincerely, pay attention to detail to each negotiation. She did best to help me and my friends. We are enjoy to drive Subaru now. More

I was very satisfied with the service provided. Although I had to wait a while for the delivery of my crosstrek 2021, I am very happy with the car, and it was worth the wait: I was also very impressed with I had to wait a while for the delivery of my crosstrek 2021, I am very happy with the car, and it was worth the wait: I was also very impressed with the young man, I think his name is Edwin, who gave an excellent oral presentation on all the features of our new car. More

Even though all of the negotiations were done by phone, Bruce Zhou was always cordial and forthcomings in his dealings with me. Bruce was the reason why I drove away from his modern, classic showroom in Bruce Zhou was always cordial and forthcomings in his dealings with me. Bruce was the reason why I drove away from his modern, classic showroom in a new 2021 Outback Limited. Along with Edwin, the main honcho/guru mechanic, who patiently explained the working of all the bells and whistles in my car, my experience was a happy one!. Highly recommend Bruce and Willowdale Subaru. Joe S. Madoc, On More

He is the best coz he helped us for all the things that we need....we highly recommend natanel....he explained slowly and clearly to us.... we need....we highly recommend natanel....he explained slowly and clearly to us.... More

Kent Zhang help me with my trade in deal, and I am a very happy customer, Thank you to Mr. Edwin the mechanic , over all it is an Excellent Service. very happy customer, Thank you to Mr. Edwin the mechanic , over all it is an Excellent Service. More

I picked up my 2021 Limited trim Crosstrek yesterday. I love this car. And I love Willowdale Subaru. The Sales Consultant at Willowdale Subaru, Bruce Zhou, made the purchase so easy and enjoyable. He was v love this car. And I love Willowdale Subaru. The Sales Consultant at Willowdale Subaru, Bruce Zhou, made the purchase so easy and enjoyable. He was very professional. No hassel, no pressure, no sale gimmicks. He gave me a straight forward great pricing on my Crosstrek. He and his manager Roger walked me through the whole buying process putting me at ease. They are great people to talk to. The paperwork is simple. Bruce took his time to explain what I am signing. The checklists they used are thorough yet easily understood. No unnecessary delays. Throughout the past week and a half, Bruce promptly answered all questions I had during any time of the day, including after business hours. Yesterday we inspected the car together. Not a blemish on the car that I can see at arm's length after 15 minutes. It was well prepared. I have bought and leased many cars from different dealers and manufacturers in my lifetime. Willowdale Subaru and Bruce are at the highest ranking of my own scale. I would sure be a repeat buyer from this dealer in the future. Thanks Bruce, Roger, and Willowdale Subaru. Kenny K.T. Tam More

I picked up my 2021 Crosstrek today. I interacted with Bruce Zhou (sales Consultant) at Willowdale Subaru and his manager Roger over the past week and a half. Both were very professional in the whole proc Bruce Zhou (sales Consultant) at Willowdale Subaru and his manager Roger over the past week and a half. Both were very professional in the whole process. Bruce, especially, was very patient, courteous, and thorough. He and Roger gave me a fantastic (lease) deal on my Limited trim Crosstrek. Bruce was able to explain the paperwork in just the right amount of details. The whole process was actually very pleasant. No pressure. No gimmick. It was just a very professional transaction. When I texted Bruce in the evening he answered me immediately. Excellent experience and service overall. I have purchased and leased many vehicles in my life. This recent leasing experience is at the top of my ranking. I drove the Crosstrek for about 31 km today. Very nice ride. The car has lots of toys. The ride and the seat are very comfortable. It has ample power for my everyday driving needs. I am actually looking forward to go to work tomorrow. My experience with Bruce, Roger, and Willowdale Subaru will make me a repeat customer into the future. Kenny T. More

Purchased my second car from Joe really down to earth guy very honest. Took care of me and all my needs will definitely come back for my future car purchases. highly recommendEd! very honest. Took care of me and all my needs will definitely come back for my future car purchases. highly recommendEd! More