Willowdale Subaru

Willowdale Subaru was the second dealership we visited in November 2011 in an attempt to buy a new Forester. Didn't complete the deal, moved on and eventually purchased it at Richmond Hill Subaru. Friendlin November 2011 in an attempt to buy a new Forester. Didn't complete the deal, moved on and eventually purchased it at Richmond Hill Subaru. Friendliness - rated 1, i.e. could not be any worse, and I have never seen such an unfriendly company. Though May was polite and wanted to create an impression of support, but in fact no argument or statement, or reason on my part was accepted. We reached a deal with difficulty, and May and William didn't accept any argument on my part, so I had to remove from the list all the options I was planning to buy. I paid $1009 and 2011 Forested was pre-allocated 'for sure' and I was promised a confirmation call in a few days. Which happened a myth, too, like at Scarborough Subaru before. And William as manager did everything he could to not make us welcomed when we negotiated the deal. He was polite, too, but just not friendly. E.g. On his assessment on my trade-in Accord, he pointed that Accord's exhaust is noisy (probably hit by a road stone on the way there), I said OK I'd fix it. We completed the deal, with cost of the exhaust repair included on the dealer side. So on the day I came to Willowdale Subaru second time, and told them the exhaust is fixed, expecting them to re-evaluate the deal. Amazingly, May and William refused to re-evaluate, thus making the broken exhaust an invalid argument. Both May and William refused to accept it, and refused to provide any reasoning for such behaviour. I don't want anything from such an unprofessional place, so I claimed my $1000 and walked away. Overall experience - rated 2, due to unfriendliness and low level of professionalism. Price - rated 2, due to no reasoning ability on May/William part. More