Whitby Toyota - Service Centre

All the staffs are very friendly and I loved how they played music in the waiting area that day. Customers were dancing and having fun. It made my waiting time faster. And of course the service is alw played music in the waiting area that day. Customers were dancing and having fun. It made my waiting time faster. And of course the service is always great. Tony Forbes is the best! He always explains to me the services being done to my car. More

Service department is unreliable. Promised quick service but could not do oil change and rear window wiper for at least 2 hours. Promised quick service but could not do oil change and rear window wiper for at least 2 hours. More

No delay . The job was done on time. I was called to pickup my car. The job was done on time. I was called to pickup my car. More

Staff are courteous, explain things well and always do a good job. Feel like family here! good job. Feel like family here! More

Everyone was professional and nice. Good service. Nice building and seating area. I always use Whitby Toyoto even though I have to drive 40 minutes to get there. Good service. Nice building and seating area. I always use Whitby Toyoto even though I have to drive 40 minutes to get there. More

Every visit to the Whitby Toyota dealer has been great. Always very helpful and polite. Always very helpful and polite. More

I want to take this moment to truly say THANK YOU from the bottom of my heart to Ms. Betty Narlidis. Who showed great concern, positive demeanor, great accountability and went above and beyond to resolve the bottom of my heart to Ms. Betty Narlidis. Who showed great concern, positive demeanor, great accountability and went above and beyond to resolve my issue (regarding with Credit). Because how she dealt with me, I would be recommend her for all my friends & family. I also believe she is a great asset the team of Whitby Toyota. Once again thank you for showing for great customer service. Your awesome Betty! Arbaaz M. More

The staff was pleasant friendly and helpful answering questions and had my vehicle serviced and ready in a timely fashion questions and had my vehicle serviced and ready in a timely fashion More

Took Toyota 2010 for a scheduled 0900 hrs appointment on Jan. 24th. Diagnostic test indicated Air Flow sensor. Charged $140 for test. Agreed to have the work completed. Cost of Air Flow sensor is $405 plus Jan. 24th. Diagnostic test indicated Air Flow sensor. Charged $140 for test. Agreed to have the work completed. Cost of Air Flow sensor is $405 plus taxes. Cost to install is $140. Total of $770 including taxes. Two issues. The cost for Air Flow sensor at other Toyota dealerships is $240 plus taxes and the less than half hr job took from 0900 to 1152 hrs. More

My husband and I came in for service maintenance and we were greeted by Mo who was very polite and professional. He explained fully what service was to be done and he even went further by telling us what were greeted by Mo who was very polite and professional. He explained fully what service was to be done and he even went further by telling us what to expect in our next appointment. Thank you Mo for making us feel comfortable. More