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Richard Alam
Refer Me
8 Reviews
Hi there, I'm Richard and I am the Director of Sales at Whitby Toyota. I have been in the automotive industry for over 24 years including 17 years in management and senior managment role. I am well adept in ensuring that all operations of the dealership run coherently to provide customers with an exceptional customer service and experience. I find great pleasure in raising my 4 children along with my beautiful wife. I running, golfing, working out and spending time with my wife and kids. I spend my summers boating, hiking in the great outdoors, and spending quality time with family and friends. Feel free to reach out to me at any time. I'd be more than happy to answer any questions or to address any concerns you may have. Office: 905.619.0167 Direct: 416.294.3103 Email: richard.alam@whitbytoyota.com
Read moreDealership Experience
4 yrs, 11 mos
Industry Experience
24 yrs, 7 mos
Specialties & Trainings
Used Cars
F&I
OEM
Operations
Toyota University
Management
Marketing
Leadership
Customer Service
Languages Spoken
English
Employee Video
8 Reviews of Richard Alam
March 12, 2024
Great dealership. The service department is top-notch. Had my 2023 Sienna serviced here multiple times, always received fast and courteous service. Highly recommended The service department is top-notch. Had my 2023 Sienna serviced here multiple times, always received fast and courteous service. Highly recommended. More
by zarmas01
Other Employees Tagged: Cameron Slater
Helpful 
March 01, 2024
Outstanding service, attention to details and met our needs. Toyota is new for us and we are very impress. We love our new car needs. Toyota is new for us and we are very impress. We love our new car More
by Diane SS
Other Employees Tagged: Arda Seyranoglu, Betty Narlidis
January 07, 2023
Whitby Toyota is one of the best dealership in GTA. I had a great experience purchasing my 2023 Sienna. I would highly recommend Whitby Toyota to anyone looking to buy or lease a vehicle. I had a great experience purchasing my 2023 Sienna. I would highly recommend Whitby Toyota to anyone looking to buy or lease a vehicle. More
by zarmas01
Other Employees Tagged: Andrew Ward, Cameron Slater
November 02, 2022
Whitby Toyota has excellent sales and service departments. I really recommend Whitby Toyota for car buying and service needs. departments. I really recommend Whitby Toyota for car buying and service needs. More
by zarmas01
Other Employees Tagged: Cameron Slater
April 15, 2022
The service department is very professional. They serviced my vehicle in a very timely manner. I would highly recommend Whitby Toyota’s service department to anyone looking to service their Toy They serviced my vehicle in a very timely manner. I would highly recommend Whitby Toyota’s service department to anyone looking to service their Toyota vehicle. More
by zarmas01
March 25, 2022
I recommend this dealership if you are dealing with Tony Khoury and Richard Alam. The rest that I encountered are rude and unprofessional never cared about customers. Business Manager was a bully on the pho Khoury and Richard Alam. The rest that I encountered are rude and unprofessional never cared about customers. Business Manager was a bully on the phone. The parts attendant was very rude to Tony showing his attitude in front of us. I do not know if he is having personal problems should not bring it at work. I bought a cargo mats charged me for almost 300 bucks but I installed it myself. Thinking that i bought a expensive car as part of good service they will offer to install it. These people needs training handle customer regardless of their age. Kudos Tony and Richard I’m happy with your service. More
by 32ndDegree
Other Employees Tagged: Keith Kelly, Kevin Wadsworth, Tony Khoury, Mike Han
December 21, 2021
Whitby Toyota is one of the finest Toyota dealerships in Ontario. Their sales staff are professional, helpful and friendly. Richard Alam the General manager was not only able to find me the vehicle I was lo Ontario. Their sales staff are professional, helpful and friendly. Richard Alam the General manager was not only able to find me the vehicle I was looking for but also gave me great deal on the purchase of 2022 Toyota Highlander Hybrid Platinum edition. To top it all off I was able get my brand new vehicle within two weeks. I highly recommend Whitby Toyota to anyone looking to buy a Toyota vehicle. More
by zarmas01
Other Employees Tagged: Mike Han
November 13, 2021
The dealership has a very well organized layout and safety procedures in their sales department and their service department. Very welcoming atmosphere safety procedures in their sales department and their service department. Very welcoming atmosphere More
by Mizz Vox
Other Employees Tagged: Tony Khoury, Jason Ells , Gisella Gagliardi
