Patrick Aiken

I had an outstanding experience with my salesperson, Bandula. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me. Despite the long wait for the Toyota Gra Bandula. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me. Despite the long wait for the Toyota Grand Highlander Hybrid, Bandula and his manager, David Marshall, went the extra mile to locate an available vehicle for me much sooner than I expected. Their dedication and teamwork made what could have been a long and frustrating wait a smooth and pleasant experience. Bandula also went above and beyond by helping me find a buyer for my old car, and it was sold for more than the current market value. That exceeded my expectations and made the transition to my new vehicle even more rewarding and stress-free. Bandula’s dedication, excellent communication, and commitment to providing exceptional customer service truly set him apart. I also appreciate David Marshall’s support in locating my vehicle. Together, they made the entire buying experience outstanding. I highly recommend Bandula and the team to anyone looking for a trustworthy, reliable, and customer-focused dealership experience. More

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Bandula at Whitby Toyota was outstanding to deal with. He clearly knows his stuff inside out and took the time to explain the differences between trims in a way that actually made sense, especially when t He clearly knows his stuff inside out and took the time to explain the differences between trims in a way that actually made sense, especially when the online documentation was confusing. What really stood out was how helpful and proactive he was. He put together a clear feature sheet so we could compare our options properly and make the right decision with confidence. On top of that, he helped us get our Toyota Sienna quickly, which was a huge relief given the current supply chain issues. He made the whole experience much smoother and less stressful. Highly recommended! More

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It was a smooth purchase. Everyone was very helpful. Answered all the questions we had patiently. Everyone was very helpful. Answered all the questions we had patiently. More

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I have been well pleased with the customer service of Aria, Chris and Patrick with my latest purchase Aria, Chris and Patrick with my latest purchase More

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Aria was very helpful throughout the process. He helped ensure the vehicle met my budget and needs. Made sure to keep an open communication with frequent check-ins. Definitely reach out to him on He helped ensure the vehicle met my budget and needs. Made sure to keep an open communication with frequent check-ins. Definitely reach out to him on your next car hunt! More

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Friendly staff, helpful to find your needs, I had a great experience with Sharon, salesperson who walked me through my selection experience with Sharon, salesperson who walked me through my selection More

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Gm Dave found the 4Runner we were looking for , really appreciated this , and Patrick was outstanding in showing us the details and features of our new 4 runner hybrid , great gentleman , thank you Whitby appreciated this , and Patrick was outstanding in showing us the details and features of our new 4 runner hybrid , great gentleman , thank you Whitby Toyota , hit the mark again . More

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Excellent service special thanks to Richard Alam the best customer service I strongly recommend this place for your next car customer service I strongly recommend this place for your next car More

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I received excellent service right from the start. Arash was very personable and answered all of my questions. He was cordial from the moment I started dealing with him. He allowed me to do a test dr Arash was very personable and answered all of my questions. He was cordial from the moment I started dealing with him. He allowed me to do a test drive and offered good advice on what would suit my needs from what I told him I needed from a truck. Stephanie was also very helpful and friendly from beginning to end. Toyota staff have been exceptionally friendly and supportive with my purchase from beginning to end. I look forward to the same service as I continue my Toyota journey. I’m already recommending Whitby Toyota to others. More

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Staff are professional and informative from sales, finance and delivery. Umair from sales department provided great and informative service. Betty from Finance was pleasant and thorough in discussin finance and delivery. Umair from sales department provided great and informative service. Betty from Finance was pleasant and thorough in discussing options. Patrick provided very informative and thorough information about the car during pickup. More

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