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Whitby Toyota
Whitby, ON
1,913 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,913 reviews
September 10, 2023
I’m happy with the service of Whitby Toyota and Lucky’s customer service would make us contact him when we are considering a purchase of a vehicle customer service would make us contact him when we are considering a purchase of a vehicle More
by YasaraNanduni
Employees Worked With
September 05, 2023
Our family are two 2019 Toyota owners, who are satisfied repeat customers at this dealership. We have appreciated receiving consistently knowledgeable, professional and courteous service at Whitby Toyota. T repeat customers at this dealership. We have appreciated receiving consistently knowledgeable, professional and courteous service at Whitby Toyota. This Team are doing a great job and have continued to earn our business. More
by R. Gellatly
September 01, 2023
Making an appointment for a certain time then being told to wait in line till everyone who had a later appointment was a bit annoying. But the service advisor was a huge help and got me in quick after I tol to wait in line till everyone who had a later appointment was a bit annoying. But the service advisor was a huge help and got me in quick after I told him my appointment time. And then it was very quick from there. I will definitely be going back More
by Anthony
Employees Worked With
August 31, 2023
Great service and assistance with our new Corolla Cross from Keith, David and Andrew! Thanks for all your help! from Keith, David and Andrew! Thanks for all your help! More
by crarbour
August 30, 2023
The sales staff were very attentive and friendly. Really went over and above. Seeing as I was there to look at an uncertified traded in car, I was quite impressed. Really went over and above. Seeing as I was there to look at an uncertified traded in car, I was quite impressed. More
by morgancalvert
August 30, 2023
This dealership is very professional and friendly. They also care very much for their customers. I would like to Thank them. They also care very much for their customers. I would like to Thank them. More
by Marlene-thomas
August 30, 2023
Disappointed with Service received today. While Toyota's recommended "Service 1" is mostly just an inspection and up-sell opportunity for dealerships, more so than a real service appointment; While Toyota's recommended "Service 1" is mostly just an inspection and up-sell opportunity for dealerships, more so than a real service appointment; unfortunately it's required if you want to ensure you stay in their good books and remain covered for the life of your warranty period. Based on my experience at the dealership earlier today, I'm not sure that even the most basic checks were performed. After I arrived home following my appointment I was able to find a few issues with their "service". 1. Some of the lights on my vehicle do not work despite a note of "All Lights [...] Working Properly" 2. Toyota has an active safety recall listed on my vehicle, this was not noted or mentioned to me during this "service". While Toyota is still awaiting an official fix for this issue, I would think that at least mentioning a pending recall/pre-notice listing "Potential Risk of Vehicle Fire" would be something that should be discussed/shared with a customer. 3. Based on the other issues I noticed, I'm doubtful that my tires were rotated, and I am awaiting a reply from the service department to learn what the measurements were when they "noted tread depth" during their inspection. 4. I'm not sure if this is a pro or a con... I'm still on the fence with this one. My cabin air filter contains enough debris that it should likely be replaced. I'm annoyed they didn't note or mention this, but I'm happy they didn't try to up-sell me on an overpriced (parts and labour) charge to pressure me into having them replace it. More
by Nolan
Employees Worked With
Steven Lord
August 29, 2023
It would have been much better if they include a complementary car wash. Service is fast and making an appointment us fast too. complementary car wash. Service is fast and making an appointment us fast too. More
by genejavier
Employees Worked With
August 28, 2023
Bandula was very helpful in finding the type of used car we were looking for. We are pleased with our purchase given the climate of the car market. When picking up our purchase the vehicle was spotless an we were looking for. We are pleased with our purchase given the climate of the car market. When picking up our purchase the vehicle was spotless and ready to go. Thanks Bandula and all at Whitby Toyota. More
by NO
Employees Worked With
August 28, 2023
Staff is knowledgeable and friendly. Tony always kept me informed of my purchase. I would recommend this dealership to my family and friends. Tony always kept me informed of my purchase. I would recommend this dealership to my family and friends. More
by c_bettencourt
