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Whitby Toyota

Whitby, ON

4.7
1,913 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,913 reviews

August 29, 2016

Pearce Herder is da bomb! I want to thank Pearce Herder for all his help getting us our Carolla. We had a great experience dealing with Pearce from beginning to end. Thanks so More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pearce Herder
Sep 08, 2016 -

Whitby Toyota responded

Dear Laurie, you are da bomb for choosing Whitby Toyota thank you very much for entrusting us with your business we really appreciate it!

August 20, 2016

Whitby Toyota - Shawn McCallum Excellent customer service,Shawn McCallum answered all my questions in a educated and professional manner. I didn't feel pressured to buy. I will reco More

by Wara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn McCallum
Sep 08, 2016 -

Whitby Toyota responded

Dear Wara, we hope you are enjoying your new Corolla thanks for choosing Whitby Toyota & for leaving such a kind review we really appreciate it!

August 20, 2016

Excellent experience Dealt in our Venza on a new Highlander this past week and needed advice on whether to buy or lease. Gary Brown was more than helpful in explaining the More

by gordo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Sep 08, 2016 -

Whitby Toyota responded

Dear Gord, thanks for your review and sharing your recent experience we really appreciate it! It is our mission that our customers are well informed & at ease with their automotive decisions and we are happy that we were able to facilitate that...thanks for choosing Whitby Toyota Gord we really appreciate your business!

August 16, 2016

Buy from Whitby Toyota...ask for Sam I am ridiculous when it comes to researching for a large purchase. I had been to several dealerships and found Whitby Toyota outserviced all of them. More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Khan
Sep 08, 2016 -

Whitby Toyota responded

Dear Tammy, you are awesome & thanks for choosing Whitby Toyota we really appreciate your business! Thanks for leaving such a kind review & we hope you enjoy your new Toyota Prius for many years to come!

August 13, 2016

Gary Brown went above and beyond for our family My husband and I has been looking for a newer vehicle for over a year. We had a 2002 Honda Odyssey that was still running. One evening my daughter More

by tletts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Sep 08, 2016 -

Whitby Toyota responded

Dear Tletts, going above and beyond is what we do because our customers deserve it! Thanks very much for sharing your experience with us online and for entrusting us with your business we really do appreciate it...and do stop by to say hi anytime we love it!

August 13, 2016

New Car I was driving a 97 Buick which was working just fine for me. I just retired and wanted a new car so I went out and bought one. My spouse had a 1999 To More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith O'Neil
Sep 08, 2016 -

Whitby Toyota responded

Dear Dave, thanks for choosing Whitby Toyota for your new Toyota Camry we really appreciate it! You have made a very wise choice with the Camry - as long as it is cared for as it sounds like your wife's Corolla has, you can expect the same longevity, reliability, performance & durability...enjoy!

August 05, 2016

Honda girl converted to Toyota! My husband was in desperate need of a new car as his 11 year old civic broke down. We had all intentions of purchasing with Honda again but thought More

by Sara123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Brown
Sep 08, 2016 -

Whitby Toyota responded

Dear Sara, we are so happy we converted you over to Toyota! We know its a big step & we are appreciative that you gave us the opportunity and entrusted us with your business we really appreciate it! We hope you enjoy your new Toyota Camry for many many years to come!

August 05, 2016

BEST EXPERIENCE ! After shopping for several weeks and going to all the local dealerships I finally went to Toyota where Gary Brown helped me. He was extremely knowledg More

by lisabaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly, Gary Brown
Sep 08, 2016 -

Whitby Toyota responded

Dear Lisa, thanks very much for such a kind review we really appreciate it! At Whitby Toyota it is our goal to make our customers feel comfortable in a non-pressure manner..its what we do & it's what our customers deserve! Thanks very much for choosing us Lisa & we look forward to your next visit.

August 05, 2016

Best Service!!! Purchased a 2016 Rav 4 last week. Previously visited three Toyota dealerships. Walked into Whitby on a whim, without an appointment. Shawn greeted More

by Jannelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McCallum
Sep 08, 2016 -

Whitby Toyota responded

Dear Jannelle, we hope you are enjoy your new Toyota Rav4 for many years to come! Thanks for choosing Whitby Toyota & for taking the time to leave such an awesome review we really appreciate it & look forward to your next visit!

August 03, 2016

Poor Service Department I had a brake job done and they replaced the rotors on all four wheels and used the existing pads. $ 800 later and the vehicle drives no differently More

by Motorhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Art Schwartz
Aug 03, 2016 -

Whitby Toyota responded

We are very sorry to hear about your recent experience at our dealership. Since this is the first time we have heard about your complaint online please send us further details via email: feedback@whitbytoyota.com with the date of your Service appointment and your customer info - this would greatly help us resolve this situation to your satisfaction. We take our customer's feedback very seriously and are committed to resolving this issue to your complete satisfaction - Please accept our apologies and our invitation to make things right - Whitby Toyota Parts and Service Team

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