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Whitby Toyota

Whitby, ON

4.7
1,794 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,794 reviews

March 01, 2017

2017 Toyota Tacoma TRD Upgrade Package. This is my 2nd Taco bought from this dealership...I leased 2011 and had a fantastic experience through the lease period. I have since retired and tho More

by Paul Cleary...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Pillai
Mar 01, 2017 -

Whitby Toyota responded

Dear Paul, A HUGE thank-you for choosing Whitby Toyota again and again we REALLY appreciate your business and taking the time to leave such an amazing review. Its customers like you that we have built our business on and continue to thrive in the community & be Durham's #1! Thanks again Paul, we hope you enjoy your New Tacoma & retirement very much...we look forward to your next visit!

March 01, 2017

Great team John Lee and Keith Kelly, My RAV4 2012 lease was to expire by April 2017. I had the chance to deal with John Lee from Whitby Toyota, who explained to me all the best options I More

by Rizkallah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lee
Apr 20, 2017 -

Whitby Toyota responded

Thanks for choosing Whitby Toyota we really appreciate your business and for leaving such a great review...we look forward to your next visit and hope you enjoy your NEW Rav4!

February 28, 2017

always work hard to satisfy Purchased a new 2017 Sienna and everyone I dealt with listened to what I needed and totally made it a great experience. All the new features were tho More

by hv1050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn McCallum
Mar 01, 2017 -

Whitby Toyota responded

Thanks for choosing Whitby Toyota and for taking the time to leave a review we really appreciate it...we hope you enjoy your NEW Sienna!

February 23, 2017

Worst service from Service Manager Quaison Parris I left my car for service and they told me to pick it up next day, I almost wait for 2 hours waiting for my wife to pick me up, last 30 minutes I saw More

by Nan8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quaison Parris
Mar 01, 2017 -

Whitby Toyota responded

Hello, Unfortunately I do not have all the details of your escalation. At Whitby Toyota, we take all of our customer's feedback very seriously and strive to provide a first rate customer experience for all of our customers. Please feel free to email us at feedback@whitbytoyota.com to resolve this very important issue to your satisfaction.

February 22, 2017

Fantastic service I went in to inquire about the Toyota Corolla and left knowing that was the car for me. John was very knowledgeable and went above and beyond for me. More

by mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lee
Apr 20, 2017 -

Whitby Toyota responded

Thanks for choosing Whitby Toyota we really appreciate your business and for leaving such a great review...we look forward to your next visit!

February 16, 2017

Very friendly and very helpful. Went out car shopping and Whitby Toyota was my first stop and last stop. Great service and Shawn was very patient with me and answered my questions a More

by Phyl55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn McCallum
Feb 16, 2017 -

Whitby Toyota responded

We are very flattered that we were your 1st & last stop!! Thanks choosing Whitby Toyota and for taking the time to leave a review we really appreciate it...We look forward to your next visit!

February 06, 2017

New Corolla Purchase I went into the dealership to inquire about getting out of a 2014 RAV4 LE lease and leasing a new 2017 Corolla XSE. My product advisor was Sherifa Ca More

by 2017 Corrola XSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherifa Carmicheal
Feb 16, 2017 -

Whitby Toyota responded

We take tremendous pride in offering our customers a stress free - non pressure experience. Thanks for choosing Whitby Toyota and for taking the time to leave a review we really appreciate it...We look forward to your next visit & hope you enjoy your NEW Corolla!

February 04, 2017

Absolutely amazing. I bought my Toyota Corolla I M. in less than an hour, I got amazing service, everyone worked in a team and I even had my car dropped off to my house. More

by Disappoinment
Recommend Dealer
Yes
Employees Worked With
Other Employees : Seth Pillai
Feb 16, 2017 -

Whitby Toyota responded

Thats fantastic Sarah, I am glad that we had YOUR iM on the lot! Thanks choosing Whitby Toyota and for taking the time to leave a review we really appreciate it...We look forward to your next visit & hope you have alot of fun with your NEW Corolla iM Sarah!

February 01, 2017

Absolutely Fantastic Experience with Seth Pillai My family and I went into this dealership with an open mind just to look around at a few options for our new family vehicle. We went in 30 minutes bef More

by Selliah K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Pillai
Feb 16, 2017 -

Whitby Toyota responded

Dear Selliah, Its our constant goal to help our customers in an efficient manner & go the extra mile always...Thanks choosing Whitby Toyota and for taking the time to leave a review we really appreciate it...We look forward to your next visit & hope you enjoy your NEW 2017 Highlander ... what a great choice!

January 30, 2017

Great service Thanks for making having to replace my car an easy and informative experience. Happy to now own my first Toyota. Will recommend to friends in the fu More

by MINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Brown
Feb 16, 2017 -

Whitby Toyota responded

Welcome to the Whitby Toyota family & thanks choosing Whitby Toyota and for taking the time to leave a review we really appreciate it...We look forward to your next visit!

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