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Whitby Oshawa Honda
Whitby, ON
2,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,604 Reviews of Whitby Oshawa Honda
February 13, 2017
Terrible Customer Service No Response a week later. Purchased a 2012 Honda Civic LX from the dealership (deposit, signed BOS, delivery setup, etc). Received call from Sales Manager Frank following day t Purchased a 2012 Honda Civic LX from the dealership (deposit, signed BOS, delivery setup, etc). Received call from Sales Manager Frank following day telling me the car was actually sold to someone else when I was told the financing fell through on the previous deal. Well, he says that person came back and got other financing and the car belonged to him. NOT true, a dead deal is a dead deal. No conditinal offer on my sale at all. I'm sure OMVIC and Honda Canada would love to hear these business practices. Message was sent to the Business Manager and a week later I STILL have not received a response. I was offered a 2013 Civic at the same cost but with an extra 20,000kms for the "'mistake". Yes I did go with the 2nd vehicle but really, a year newer and and extra 20,000kms on it evened out in the end. On top of that, now having to wait an extra week for delivery now THEN I pick the vehicle up and it hasn't even been detailed. There is dust all over the dash, salt stains all over the floors and dirty seats. I bought weather tech mats for the car as I take good care of my vehicles and now I'm expecting to go detail a car I just bought?!?! No idea when the last oil change was done because there is no sticker in the window. You mean, you can't even do an oil change before delivering a car? I work in a dealership and we would NEVER let a car leave our lot in that condition nor tell a customer that "these things happen" as I was told by Frank. What a joke. More
by jwide04
Employees Worked With
John Biglow, Frank Salomone, Rebecca Simpson, John Howes
Helpful February 12, 2017
Good Experience First purchase through a Honda dealership. Peter was funny and easy to deal with. He made the purchase less nerve wracking and enjoyable. Overall goo First purchase through a Honda dealership. Peter was funny and easy to deal with. He made the purchase less nerve wracking and enjoyable. Overall good experience and will recommend to others. Plan to go back for future purchases. More
by Jen
Employees Worked With
David Takla, Peter van Dorsser
February 09, 2017
Good sales Very pleased with the level of service, professionalism and friendliness of the people I met at the Whitby dealership. Adam in particular right away k Very pleased with the level of service, professionalism and friendliness of the people I met at the Whitby dealership. Adam in particular right away knew what I wanted and was a pleasure to deal with. More
by Phil G
Employees Worked With
Adam Rumball, Adam Rumball
February 03, 2017
Mathew Gauss, thanks for great service Dear Mathew, thanks a million for your great help, for dealing with stupid customers like me and resolving our issues quickly. efficiently, courteou Dear Mathew, thanks a million for your great help, for dealing with stupid customers like me and resolving our issues quickly. efficiently, courteously, professionally, and making it a great and pleasant experience. Thanks, Karl More
by Karl Marx
Employees Worked With
Mathew Gauss
February 02, 2017
Excellent customer service ! I have purchase several vehicles over the past few years. I keep coming back because the excellent customer service this dealership provides. Alain I have purchase several vehicles over the past few years. I keep coming back because the excellent customer service this dealership provides. Alaina, my sales professional was very friendly and a pleasure to work with. Kyle, finance manager was patient and explained the process In a professional manner. I highly recommend this dealership! Keep up the great work! More
by blink1342
Employees Worked With
Jennifer Hurdman, Kyle Thomas, Alaina Hosein
February 01, 2017
Excellent Experience We just bought our Honda CRV from Whitby Oshawa dealership and we are delighted to share that our overall experience start from beginning to end was m We just bought our Honda CRV from Whitby Oshawa dealership and we are delighted to share that our overall experience start from beginning to end was memorable. The whole staff were friendly, cooperative and efficient. Our sales consultant Laura Scheel was very professional, thorough and friendly. She guided us throughout the process and provided us enough insight to make our right choice. We highly recommend this dealership to others. Service and sales both took a great care of all our needs and we are looking forward to do more business with this dealership in future. Thank you Honda! More
by family
Employees Worked With
Laura Scheel
January 31, 2017
2016 Honda Coup T Again, it was a great pleasure to purchase my new Honda Civic. David and Jennifer went to great lengths to meet my needs. The Honda Civic EX Coup was Again, it was a great pleasure to purchase my new Honda Civic. David and Jennifer went to great lengths to meet my needs. The Honda Civic EX Coup was above my requirements, but within my budget. The 2016 Honda Civic exceeds all my needs plus. This was my 5th Honda purchased from Oshawa Whitby Honda and always a great experience. The staff in the Sales. Finance and Service areas have been great since 1999. I have recommend Oshawa Whitby to my friends when they are considering to purchase a new or used car. I will be back to purchase a new Honda in the future. Again, thanks for treating me as a customer and all the best to Dave, Jennifer and all the staff at Oshawa Whitby Honda. More
by Willem van Kooten
Employees Worked With
Jennifer Hurdman, Kyle Thomas, Nik Chinell, Dave Escolano, Jimmy Olidis, Carrie Evans
January 30, 2017
Cooperative and friendly services and price to sale I drove from Mississauga to buy a car from this dealership after visiting many other Honda dealership, but at Whitby-Oshawa Honda services provided b I drove from Mississauga to buy a car from this dealership after visiting many other Honda dealership, but at Whitby-Oshawa Honda services provided by Adam Rumball was Amazing, His attitude was very friendly, cooperative and knowledgeable. He made me feel very comfortable and as per his commitment that he is always available if I have any issues, He make sure the delivery was on time and smooth, I would for sure recommend all my friends and readers of this review if planning to buy Honda visit this dealership and ask by name for Adam Rumball you will defiantly get an excellent services. More
by Iftikhar
Employees Worked With
Adam Rumball, Adam Rumball
January 30, 2017
Quality service! I just purchased Honda Odyssey 2017 and this is first time from this dealership. Sales rep Adam made us everything very easy and enjoyable. My Wife an I just purchased Honda Odyssey 2017 and this is first time from this dealership. Sales rep Adam made us everything very easy and enjoyable. My Wife and kids had a great time with this dealership, particularly Adam took special care to my kids.Thank you Adam and we are really touched for your excellent service!. Every one very friendly including reception ladies. Finance Manager Kyle Thomas also very helpful,very efficient and explained everything about finance. Thank you Kyle. More
by Sam
Employees Worked With
Kyle Thomas
January 30, 2017
Great salesman Thanks Peter for the great customer service and all you have done for me you were easy to deal and nice to talk to you. I would definitely recommend a Thanks Peter for the great customer service and all you have done for me you were easy to deal and nice to talk to you. I would definitely recommend anyone looking for a new Honda talk to Peter he is a great salesman and is there for you in whatever you need thanks again Peter all the best. Cory hynes More
by Cory8282
Employees Worked With
Peter van Dorsser
