Wheaton Honda - Service Centre

Free oil change is a complete ripoff I purchased 2017 Honda Pilot with free oil change for life. But they never tell you that you are obligated to purchase all the extra inspections ever I purchased 2017 Honda Pilot with free oil change for life. But they never tell you that you are obligated to purchase all the extra inspections every time you go for an oil change. You cant refuse or you lose your free life change. Free oil change costs $85 but the mandatory services can run up $350. This is a ripoff. I purchased Mazda CX5 with free oil change for life but never been forced to purchase extra inspections. They offer to do more but its My choice if I want to do it or not. When we purchased the vehicle, free oil change was suppose to be a purchase incentive not a way for Wheaton Honda to Wiesel their way to make more money. This is ridiculous. Never buy a vehicle from Wheaton Honda. Its all about filling their pockets. They don’t care about if consmer can afford it or not. More

Lots of trial and error with no success They can't fix the exact problem with my car's oil leakage. They kept replacing parts, breaking non-faulty parts to get to the part that needs replace They can't fix the exact problem with my car's oil leakage. They kept replacing parts, breaking non-faulty parts to get to the part that needs replacement. These are expensive parts and labor. At the end, the technician still did not get it right. Was advised to change more parts and MAYBE it will fix the leak. Upon completion of the last service, drove 10 km alternator stopped working, taught the diagnosis should have picked that uh? This is Honda not just any shop for crying out load. Don't trust this location for any work more that oil change. More

Good Service Good service, they were able to help me solve my problem after a bit of back and forth. Meaghan went above and beyond to help us out. Good service, they were able to help me solve my problem after a bit of back and forth. Meaghan went above and beyond to help us out. More

Great service (as usual) Our experience with Wheaton Honda has been exceptional since we got our Ridgeline. We were notified of a recall and the service department dealt with Our experience with Wheaton Honda has been exceptional since we got our Ridgeline. We were notified of a recall and the service department dealt with it immediately and efficiently. I really appreciate the positive approach of all the staff, from the service desk to the shuttle drivers. And, they washed my very dirty truck before giving it back to me. More

10 years of excellent services from Wheaton Honda Our family had bought more than 8 vehicles from Wheaton Honda (formerly Millwoods Honda) over the last 10 years. Over the 10 years, this dealership pr Our family had bought more than 8 vehicles from Wheaton Honda (formerly Millwoods Honda) over the last 10 years. Over the 10 years, this dealership provides consistent excellent services. Making appointments with them is always easy. They have excellent vehicle drop-off and shuttle service. The waiting area is nice, with great fresh brew on demand coffee and donuts and free WiFi, making it a pleasant stay if you have to wait for your oil change. They give you good advices, never over-selling services you don't need. A few years back, my older Civic had a dangerous engine malfunction while driving. I had it towed to the dealership overnight. I called them first thing in the morning letting them know that it was dropped off. Within an hour they called me back and let me know that the malfunction was due to a defective part that was known to Honda and Honda had just issued a recall days before my engine malfunction. They made it a priority to fix it. Within two days, I got the engine rebuilt and every damage in the engine compartment fixed. That's how you know you get great reliable service from a dealership. More

Minor service appointment I’m always impressed with how well this dealership runs with the good people that work here. They always seem to find ways to pleasantly surprise me. I’m always impressed with how well this dealership runs with the good people that work here. They always seem to find ways to pleasantly surprise me. The way they talk to me for ideas they have with repairs and just the overall value I get from them is wonderful. I highly recommend Wheaton Honda and will always come here for my future car needs. More

Didnt fix anything! Sat there all day! Today I had taken a day off work and brought my vehicle in to replace the lower engine cover assembly again. They had called me (Dec 7) saying my car Today I had taken a day off work and brought my vehicle in to replace the lower engine cover assembly again. They had called me (Dec 7) saying my car was ready. I had patently waited all day for my vehicle to be serviced and had made my own ride arrangements for the day to get home because I live in the area. I went in with my friend after he was done work to get my vehicle. He had paid for the parts and services. When we got out we went to double check it and took a look underneath, nothing had changed! We came in the next day "Today" because we picked the car up right before it had closed and couldnt talk to a manager as they had left for the day. Today (Dec 8th) we came in to complain. They brought my car into quick lube and stood there looking at the hole in the bottom of my vehicle. Aaron Fung who had taken my keys originally informed me that they mostly likely switched keys and put it onto someone elses vehicle. So my car sat there for an entire day and someone else had gotten my parts for free and most likely didnt get their own issues fixed and paid for wrong service. I dont understand how you mixed up the keys but still managed to give me the proper paper work and return my keys. This was my first time visiting here for service, oh no wait sorry 3rd time because everytime I came in I need to book another appointment for the same problem and they keep pushing it back. I was told it would only takes a few hours. My friend reccomended that I shouldnt drive around to much as it could cause more damage from ice weighing down the undercover assembly and getting caught underneath my vehicle again. I would not want to pay for more parts, waste any more time! Instead of getting it fixed in 1 day I now have to wait even longer because they have to order the parts once again. They recommended me to come back on tuesday to get the car fixed, hopefully. But that would mean taking time off work again or waiting for my next available date. I need to be able to drive my vehicle without worry. More

Excellent fast service I had a priblem after i left- my battery died one block away- i called back and 2 mechanics came to my rescue, boosted my truck- gave me great advice. I had a priblem after i left- my battery died one block away- i called back and 2 mechanics came to my rescue, boosted my truck- gave me great advice... within 15 minutes!!!!!! Awesome! I will be a customer there! More

Timing Belt Change and Winter tire install Aman Waraich provided excellent service care and helpfulness! I appreciated him helping set up a loaner car and coordinating pick times and logistics Aman Waraich provided excellent service care and helpfulness! I appreciated him helping set up a loaner car and coordinating pick times and logistics. I am always impressed with the customer service at Wheaton Honda! More

Service Department is awesome They’ve got great availability for service. I’ve never had to wait more than a few days for an appointment to be available. Most times I can get same They’ve got great availability for service. I’ve never had to wait more than a few days for an appointment to be available. Most times I can get same day service. Often I’ve had to stop at the dealership during my lunch break. Even the though the staff are having lunch to they’ve made time for me and I never felt like I was an inconvenience for them. I’ve bought two Hondas from this dealer and I’d happily come back. More