West Coast Mazda

Basic Service well done Took car in for oil change and the staff were very helpful and friendly. Went out of their way to help and make everything go smoothly. Recommen Took car in for oil change and the staff were very helpful and friendly. Went out of their way to help and make everything go smoothly. Recommend them highly More

Terrible after sale I bought a Mazda 6 in November 2015 Requested prices for mats .. didn't respond for 2 weeks .. Called for maintenance services. . They said they are I bought a Mazda 6 in November 2015 Requested prices for mats .. didn't respond for 2 weeks .. Called for maintenance services. . They said they are busy and took my contact information to call me back. . Waited for a week and no response Called again to book an appointment and to complain. .they said I have to wait 2 weeks for an appointment More

Great service, small waiting area You will not find a more helpful service department anywhere. So far the services performed have been excellent. My only irritation is that there are You will not find a more helpful service department anywhere. So far the services performed have been excellent. My only irritation is that there are only 5 chairs in their small waiting area, and they are often full with people having to stand or walk around, or even sit on the floor. There is not an outside area suitable for waiting, and of course waiting outside may not be possible depending on the weather. More

Service dept I brought my car in for its regular service on Saturday. As always the service at the front desk was great (and behind the scene was also great) - I brought my car in for its regular service on Saturday. As always the service at the front desk was great (and behind the scene was also great) - keep up the great work! More

Jose as usual Awesome Service Speechless, every time I pick up my car after a maintenance service, it's like getting a new car back runs like new and and the car is washed to a per Speechless, every time I pick up my car after a maintenance service, it's like getting a new car back runs like new and and the car is washed to a perfect shine. More

Excellent service as usual Great service as usual. Both service advisers: Jose and Radford are very helpful. Always able to step up and deliver to their promise. So far never ha Great service as usual. Both service advisers: Jose and Radford are very helpful. Always able to step up and deliver to their promise. So far never have been disappointed. They were able to solve every matter very promptly. Friendly service and commitment - this is appreciated. More

Jose, Jose, Jose...It's all about excellent service. I can't say enough when it comes to Jose and his team. Very prompt and deliver to their promise. I can't believe the car wash I got yesterday after my I can't say enough when it comes to Jose and his team. Very prompt and deliver to their promise. I can't believe the car wash I got yesterday after my oil service. My Mazda3 looked like it just came out of the showroom. So clean in and out. Even the spokes on the wheels were spotless and the tires so shiny. Wow..what a team. I was also just recently shocked to find out that my genuine Mazda brakes were 20% cheaper then the well know parts place in town. I'm glad I made the call. More

Worth the Drive This is a dealership where service is the watch word in every department. I live in downtown Vancouver, have a crazy busy schedule, and am happy to m This is a dealership where service is the watch word in every department. I live in downtown Vancouver, have a crazy busy schedule, and am happy to make the drive to Pitt Meadows because of the exceptional and friendly service. The emailed updates and service reminders simplify my life and the ease of scheduling a convenient appointment along with the smiles and great efficiency and quality when I get there are a treat. An awesome team!!! More

Always friendly and helpful. The guys at the service counter are always fun and knowledgeable. It's great they call with updates and send notices when it's time for service. The guys at the service counter are always fun and knowledgeable. It's great they call with updates and send notices when it's time for service. More

Friendly and helpful Good friendly and helpful team at the service counter. Thanks Jose ! There is a warranty coverage issue that hopefully can be worked out. Driver side Good friendly and helpful team at the service counter. Thanks Jose ! There is a warranty coverage issue that hopefully can be worked out. Driver side mirror vibrating at highway speeds - covered under warranty but the dealership had to replace both mirrors so they would match. Right side not covered - seems very odd policy from Mazda but I'm confident West Coast Mazda can resolve this matter . Time will tell. More