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West Coast Mazda

Pitt Meadows, BC

4.7
263 Reviews

20000 Lougheed Highway

Pitt Meadows, BC

V3Y 2S9

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263 Reviews of West Coast Mazda

October 30, 2012

This service advisor treated me like crap. His demeaner and attitude toward women is disgusting. When I notified the supervisors regarding his attitude they made excuses and advised me to go elsewhere for More

by trebor59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor - Jose Aguirre
Mar 17, 2016 -

West Coast Mazda responded

Good afternoon, thank you for sharing your experience with us regarding your service visit. We hope that if you have been back to our dealership recently that your experience was much different. Your sales representative Jean Sleiman is now our Assistant Sales Manager. I know that he would be very happy to see you if you have time to stop by and say hello.

June 20, 2012

We have had some bad experiences with car dealerships in the past so I was very nervous about even going out to look at vehicles. However, we were very pleasantly surprised by West Coast Mazda. We had done More

by Vicky Byrne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Mar 17, 2016 -

West Coast Mazda responded

Hi Vicky thank you for the great review, we appreciate your feedback and are glad that our sales staff took good care of you and answered all of your questions. Buying the right vehicle is an important step and we're always here to help answer any questions that our customers have.

March 17, 2012

No straight answers. Even refused to tell me the price of the car. Made up strange "costs" and verbally quoted lower prices for add-ons then charged higher price on sales bill. Because sales people inclu More

by Cerene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
Mar 17, 2016 -

West Coast Mazda responded

Good afternoon, Thank you for taking the time to share your experience. I see it may have been a few years since you have stopped by our dealership. I'm positive that if you came by again you would find a completely different atmosphere and experience than what you found previously. Please let me know if you do, as I would appreciate having your feedback. Thank you again. Linda Leo Customer Relations Manager lleo@westcoastmazda.com or 604-465-9146 ext 121

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