Wayne Pitman Ford Lincoln

Routine check-up and tire-pressure problem As usual, the Service Department gave first-rate and courteous service. The front-desk folk are helpful and the service staff do, as far as I can see, As usual, the Service Department gave first-rate and courteous service. The front-desk folk are helpful and the service staff do, as far as I can see, a first-class service. And the bill was O.K., too. I continue to appreciate the service that Wayne Pitman provides. Many thanks - Richard More

Awful service. How do they rate a 5?? We currently have 2 Ford Escapes on lease from Wayne PItman ford. The Service is awful. They do not want you to make an appointment for oil changes. We currently have 2 Ford Escapes on lease from Wayne PItman ford. The Service is awful. They do not want you to make an appointment for oil changes... just wait... usually over an hour! Other service has been very spotty! My car was almost stalling and I brought it in. I told them it was like a fuel filter was clogged. Well was I dumb.. it doesn't have a fuel filter. I was told that It must be running ok because there are no error codes on computer! After 2 visits I put in fuel injector cleaner and it fixed itself. The other driver of the Escape we lease has had similar problems. I would avoid this dealership like the plague! . More

Helpful Great dealership , all employees very good. Salesman Mike P. And Blair excellent help as I couldn't drive for awhile. Would recommend this dealership Great dealership , all employees very good. Salesman Mike P. And Blair excellent help as I couldn't drive for awhile. Would recommend this dealership to all. More

Excellent buying experience We bought a 2016 Escape and have been back for service. The Salesman, Brian was patient and took the time needed to pick the right options and show m We bought a 2016 Escape and have been back for service. The Salesman, Brian was patient and took the time needed to pick the right options and show me how everything works. Wayne Pitman Ford staff treated us soooo well! I have recommended them to friends and family. Thank You!! More

Wayne Pitman Ford is an excellent place to purchase a vehicl We have been dealing with Wayne Pitman for many years. Just purchased our 5th vehicle - either new or used. Mike Pugsley was our sale person for eac We have been dealing with Wayne Pitman for many years. Just purchased our 5th vehicle - either new or used. Mike Pugsley was our sale person for each purchase. Mike is very honest, knowledgeable, treated us with respect and "always" went beyond to do what he could for us.......treated us like family. Our insurance company even commented how thorough Mike was when assisting with setting up our insurance for our most recent purchase. They commented "that they have never had a car sales person that was that thorough without being prompted to complete the necessary paperwork and forwarding it to them". Mike Pugsley is number one in our books! More

They treat you like family..!! I have been buying Ford for many years and when you can go to a dealership that makes you feel like you are family and treat you with respect and unde I have been buying Ford for many years and when you can go to a dealership that makes you feel like you are family and treat you with respect and understanding then Wayne Pitman Ford is the place to go. Mike Pugsley is a top notch professional he has carried my whole family in buying a new vehicles... I recommend Mike for all your vehicle needs.. You will not be disappointed.. !!! More

Wayne Pitman Ford is an excellent place to purchase a vehicl I was recently hit by a deer and as a result my existing car was a write off. I worked with Mike Pugsley and Tracey Hanely Anderson and they both we I was recently hit by a deer and as a result my existing car was a write off. I worked with Mike Pugsley and Tracey Hanely Anderson and they both were extremely helpful. They took immediate action with such short notice. They had me in newer version of the car that I had previously purchased from Wayne Pitman Ford and I just love it! They were both extremely helpful and as always a pleasure to deal with. This is my 3rd car from this dealership and I would highly recommend that anyone looking for a vehicle come to Wayne Pitman Ford and See Mike and Tracey! More

First experience a great one. This is my first time visiting Ford and purchasing one. From start to finish it was a fantastic experience. I was brought in by a good friend of mine This is my first time visiting Ford and purchasing one. From start to finish it was a fantastic experience. I was brought in by a good friend of mine who is employed at Ford, Ged. Ged helped me with finding the vehicle that was right for me and informed me about current promotions etc. a very happy and friendly gentleman to deal with. BJ took over from the sales side and made me feel comfortable and at home instantly. A very down to earth guy and lets you do your own thing. Won't pressure you at all. I only had to visit the dealership twice to know that i wanted to purchase a 2016 Ford Escape. Between BJ and Tracey the financing lady, they made the purchasing of the vehicle a piece of cake. I had never been so comfortable purchasing a car as I had with Ford and the team. I highly recommend this team and I look forward to dealing with you guys in the future for my next vehicle. THANKYOU Ged, BJ and Tracey for all your hard work and hospitality. More

People make a business happen ! I had the pleasure of being offered a 48 hour demo drive in a nicely equipped 2014 Lincoln MXZ as well as a dinner package ( Dream Date ) for the Bore I had the pleasure of being offered a 48 hour demo drive in a nicely equipped 2014 Lincoln MXZ as well as a dinner package ( Dream Date ) for the Borealis Grille & Bar in Guelph and just wanted to thank the Wayne Pitman Ford Lincoln Inc. team for extending this offer to my wife and I during the past 2 days. The MKZ is a real pleasure to drive and provides a nice contrast in ride and performance between my existing 2011 MKX and this sporty yet luxurious sedan. This experience was most generous and greatly appreciated from the Pitman / Lincoln team and has allowed my wife and I to truly experience another flavor from the Lincoln offering to compare when decision time for our next vehicle purchase in which will be Lincoln for sure ! Special gratitude also must be extended to Ged Smyth for the highest level of professional customer interaction I have experienced in many years and not experienced prior to dealing with Wayne Pitman Ford Lincoln in the past 4 years. Another special note must also be extended to the service team of Mike, Kevin and Jody for the regular and highest level of customer service experience received on all scheduled maintenance received during the past 4 years. Finally one stop auto shopping has been secured from sales to service . People make a business happen ! More

Lincoln Dream Date I recently participated in the Lincoln Dream Date experience. I loved every minute! It was wonderful to get to try out the car I'm looking to buy in I recently participated in the Lincoln Dream Date experience. I loved every minute! It was wonderful to get to try out the car I'm looking to buy in a more long-term test drive situation and the dinner at Borealis was delicious. Ged Smyth was helpful from start to finish in explaining the whole package, not to mention the great customer service vehicle drop-off and pick-up! Thanks guys, I'm sold! More