Wayne Pitman Ford Lincoln

Amazing customer service skills My family has delt with Ford Pitman for years. As a mom of two my time is very limited. I always worried about when I'm going to be able to be car My family has delt with Ford Pitman for years. As a mom of two my time is very limited. I always worried about when I'm going to be able to be car free. I am always impressed with an amazing employee you have working there, such a gentleman! (Ged Smyth) He has always offered to lend his own safe personal car out to me for the day! I don't have to worry about being car less for the day! I really enjoy trying out a new different ford vehicle as well. The service department has great customer service skills. Always so polite! Thank you to all who do way more than a just a fine job! More

Great Service, Great Price As a customer at Wayne Pitman Ford I was extremely satisfied by the services provided by not only the sales man but the president of the company. We w As a customer at Wayne Pitman Ford I was extremely satisfied by the services provided by not only the sales man but the president of the company. We were led through a very personal and welcoming introduction to the infotainment system by the President of the company, where he clearly and thoroughly answered our questions and explained each mechanism and function of the vehicle. We were given a great price and are extremely happy with the performance and services provided by the vehicle. I WILL continue to purchase vehicles from Wayne Pitman Ford no doubt and would recommend this dealership to anyone looking for friendly and helpful service towards purchasing a Ford/Lincoln Vehicle. More

They "service" your vehicle, but nothing gets done. Have dealt with a few dealerships in my time owning a ford, and this one is beyond the worst. They routinely underestimate how long a servicing will Have dealt with a few dealerships in my time owning a ford, and this one is beyond the worst. They routinely underestimate how long a servicing will take (1hr will become 2 quite easily) and do not do the work they've been contracted to do. A week after going in for the scheduled servicing on my maintenance package, I discovered that the air filter and air intake were never cleaned (standard under most service agreements). There was so much debris inside there, that the difference in acceleration and fuel consumption was insane. I went back to the dealership to address this issue and find out what else was skipped during the latest servicing, and no responsibility was taken by the dealership. Tried to address this with Ford, since they are paying the dealership for the servicing, but they couldn't be bothered. Will never take my vehicle back to Pitman Ford, and most likely will never buy a ford again. Worst. Dealership. EVER More

As my first personal experience purchasing a vehicle at an actual dealership, I must say the Wayne Pitman Ford has made a believer out of me. I have always been sceptical of big dealerships and as such, ha an actual dealership, I must say the Wayne Pitman Ford has made a believer out of me. I have always been sceptical of big dealerships and as such, have always purchased vehicles privately. This scepticism I see now has been misplaced, or maybe it was just the ease, speed and extremely friendly service I received from this particular dealership. Either way, I WILL go back to Wayne Pitman Ford or my next purchase whether for a new Ford or another used vehicle. More

I Have used the service area at this dealership many times and they are always friendly, cost effective and finish the work when they say they would. I also have bought all my cars from this dealership times and they are always friendly, cost effective and finish the work when they say they would. I also have bought all my cars from this dealership and the staff is so friendly from the time you walk in the door. there is never any uncomfortable pressure. They know their products and answer all questions with confidence and pride in their products. I would recommend this dealership to anyone. More

I recently bought a car at Wayne Pitman Ford Lincoln from BJ Hollinger. I must say it was the best car buying experience I have ever had. He is very knowledgeable on not only Ford products but comparable pro BJ Hollinger. I must say it was the best car buying experience I have ever had. He is very knowledgeable on not only Ford products but comparable products as well. He never came across as the "pushy salesman" type at all and took pride in having me pick the car I really wanted. I still continue to call BJ with any and probably ALL questions relating to cars and he is always there to help and always answers my calls. I have gotten great deals through him on car parts and accessories and will definitely use him again in the future and recommend him to all my family and friends! More

We have purchased, or leased, 4 vehicles from Wayne Pitman Ford, both new and used, and get all our vehicle servicing done at the dealership. We consistently find the staff to be knowledgeable, friend Pitman Ford, both new and used, and get all our vehicle servicing done at the dealership. We consistently find the staff to be knowledgeable, friendly and committed to providing great value. We continue to have an excellent overall experience owning Ford vehicles because of the helpful team at Wayne Pitman Ford and would recommend the dealership to anyone. More

My experience at Wayne Pitman Ford was amazing, the moment I walked into the dealership I felt welcomed by all the employees. The overall atmosphere of the dealership was great they employees made it f moment I walked into the dealership I felt welcomed by all the employees. The overall atmosphere of the dealership was great they employees made it feel like they cared about me and my needs. They worked hard to get me the best deal and I would recommend this dealership to anyone who is looking for a friendly experience and a great deal ! More

Purchase a use 2011 Ford Edge on October 08, 2013 for delivery on October 11, 2013 On October when I went to pick up the vehicle Matt informed me that the vehicle was not detailed properly, he wanted me delivery on October 11, 2013 On October when I went to pick up the vehicle Matt informed me that the vehicle was not detailed properly, he wanted me to return the vehicle to get it cleaned due the fact that I travelled from Mississauga to Guelph. After inspecting the vehicle, inside was dirty, roof line had spot of grease, windows was not cleaned, carpet was still dirty Took the vehicle and left after travelling about 1 kilometer low tire pressure light came on(No one check tire pressure) I inspect the vehicle when I got home, under the dash is rattling, 2 bolts missing, cracked driver'ss mirror, inter car is messy, car was not wash properly, Blower fan is noisy, from brakes creeks when reverse. I reported all this back to the Matt after a month I was told to take the car to a dealer to get the issues resolved under warranty More

after spending over $1200 in repair cost the dealer has decided the current issue is not related and wants further income to continue the diagnostics and repair. These service advisors and managers will l decided the current issue is not related and wants further income to continue the diagnostics and repair. These service advisors and managers will lie to your face. More