Vancouver Honda

Recently we were involved in buying HONDA PROLOQUE TOURING 2025. I called Vancouver Honda and service was outstanding!! Our sale person was VANIYA ZOKAEI. The whole transaction was done over the ph TOURING 2025. I called Vancouver Honda and service was outstanding!! Our sale person was VANIYA ZOKAEI. The whole transaction was done over the phone. Let me tell you something, VANIYA IS AN OUTSTANDING SALES PERSON! I have never seen sale person like her. We can say only POSITIVE comments about her. Very friendly, professional, SUPER efficient and outstanding communicator ! which is very CRUCIAL in this kind of business. She even responded to us within seconds outside of her work hours. Unbelievable !! So devoted! Vancouver Honda and Honda Canada should be proud of sale person like her! This is the example of not 5 but 10 stars employee who contributes 100% to Honda business! I hope Vancouver Honda will recognize VNIYA before Christmas and she will get additional bonus. Also, I would like to mention Vancouver Honda Manager Victor Wong and Joanne Nguyen who absolutely went above and beyond! What a service !! Very nice people, friendly and the most important very accommodating! Whenever possible I will always recommend Vancouver Honda not only to my friends but to everybody as HONDA CARS are the best cars in the world !!! Trust me! I will always support you!! Please keep up the good job and thank you Vancouver Honda and Honda Canada for such a outstanding service! Gerard, Calgary, Alberta. More

2016 civic AC under extended Honda Canada warranty, went to Van Honda, charged me $60 to diagnose, wanted another $500 as couldn’t remove refrigerant… I paid $60 went to open road Honda next day, no issues, to Van Honda, charged me $60 to diagnose, wanted another $500 as couldn’t remove refrigerant… I paid $60 went to open road Honda next day, no issues, didn’t charge me a penny as diagnosis and repair under warranty, within hours done … so $500 was fraudulent attempt - even asked my local mechanic who had a good laugh and said that’s what they are known for. Tim, service advisor, at Van Honda said they had their best guy on it… their motto is unparalleled service? Yeah, they definitely stand out… as dishonest anddealers. fraudulent. Avoid them at all costs for service and apparently parts too as they are the priciest in town for Honda More

I recently visited this dealership to check out a Lexus GS 350 advertised for $13,000. While I was hopeful going in, the experience left me very disappointed. Initially, I spoke with an assistant and of GS 350 advertised for $13,000. While I was hopeful going in, the experience left me very disappointed. Initially, I spoke with an assistant and offered $8,000, which they said they could work with if I came in that day. However, when I arrived, the price had suddenly jumped to $16,000. After some back-and-forth, they lowered it to $13,000, but it felt like a bait-and-switch. I made a final offer of $11,000, considering the car’s condition and some issues I noticed. For one, the tire pressure light was on, which pointed to possible problems with the tires or sensors. Plus, when I checked the Carfax report, I found out the car had been in a prior claim—something the dealership never disclosed. Even after all that, I was willing to pay $12,000 if they included a 5-month transmission warranty. The car is almost 10 years old, and I wanted peace of mind about potential transmission problems. Unfortunately, they refused to provide any warranty, which made me question if there were deeper issues they weren’t telling me about. Another concern is the car’s heavy reliance on sensors. While this is common in modern vehicles, it means repairs could get expensive quickly if anything fails. None of this was addressed by the dealership. More

I recently visited a dealership to check out a Lexus GS 350 advertised for $13,000. While I was hopeful going in, the experience left me very disappointed. Initially, I spoke with an assistant and offer 350 advertised for $13,000. While I was hopeful going in, the experience left me very disappointed. Initially, I spoke with an assistant and offered $8,000, which they said they could work with if I came in that day. However, when I arrived, the price had suddenly jumped to $16,000. After some back-and-forth, they lowered it to $13,000, but it felt like a bait-and-switch. I made a final offer of $11,000, considering the car’s condition and some issues I noticed. For one, the tire pressure light was on, which pointed to possible problems with the tires or sensors. Plus, when I checked the Carfax report, I found out the car had been in a prior claim—something the dealership never disclosed. Even after all that, I was willing to pay $12,000 if they included a 5-month transmission warranty. The car is almost 10 years old, and I wanted peace of mind about potential transmission problems. Unfortunately, they refused to provide any warranty, which made me question if there were deeper issues they weren’t telling me about. Another concern is the car’s heavy reliance on sensors. While this is common in modern vehicles, it means repairs could get expensive quickly if anything fails. None of this was addressed by the dealership. More

I wanted to thank the outstanding staff at Vancouver Honda!! Chris Gm! Steff Sm! And Joanne business office ! With a tremendous top of the hat to Edmond the salesperson that made everything easy!!!trul Honda!! Chris Gm! Steff Sm! And Joanne business office ! With a tremendous top of the hat to Edmond the salesperson that made everything easy!!!truly amazing experience! I also received a beautiful car!! Well Done More

I normally do not write negative reviews but in this case I felt that I must resort to this measure. My family and I reserved a 2023 Honda Touring from Honda Vancouver located at 850 Southwest Marine Drive i I felt that I must resort to this measure. My family and I reserved a 2023 Honda Touring from Honda Vancouver located at 850 Southwest Marine Drive in Vancouver, British Columbia. We placed a $1000 deposit and we had stated that we would pay $75,000 in cash for the car. The car was going to arrive in August which was agreed upon. Salesperson MM, was our Salesperson for the purchase of the car. I had spoken with the Parts Department about purchasing running boards and they were going to give me 15% discount but they suggested that I speak with the Salesperson first who may offer a better discount. I called MM who in turn put me through to the Sales Manager, AS. When I spoke with Sales Manager AS, I stated that the Parts Department was going to give me a 15% discount on the running boards and since I was purchasing a new car would he be able to give me a better discount? Sales Manager AS raised his voice and very rudely stated that since I am giving you free floor mats, I am not going to give you a discount on the running boards. I called Salesperson MM to let him know that my family decided to cancel the purchase of the car because of the rudeness and unprofessional behavior of the Sales Manager AS. MM replied that I can go somewhere else to purchase the car without so much as an apology. We contacted another Lower Mainland Honda dealer, Destination Kingsway Honda. Ping and Kevin went above and beyond to assist us with the purchase of our new 2023 Honda Pilot Touring. They were both professional and courteous with our questions and offered better discounts. We ended up paying less for the same car. We highly recommend Destination Kingsway Honda and we were more than happy to give them our business. They provided an extremely stress free experience and excellent customer service. I will definitely not go to Vancouver Honda in future and I will say that this experience has shattered my trust in this dealer and I will not be going back for service, nor would I recommend them for purchase. I will be letting my friends and my family know about this experience. I have been to many other Honda dealerships but have never had such a bad experience. Vancouver Honda shows zero respect for its customers and there are other Honda dealerships who value customer service. Apparently Vancouver Honda has not heard of the Honda commitment to service where they state that “Vancouver Honda aims to deliver exceptional customer experiences throughout the ownership journey.” The owners of Vancouver Honda, the Dilawri Group of Companies, should know that one of their dealerships do not follow their mission statement which is “to serve and is committed to building lifelong customer relationships by delivering memorable experiences and to deliver unparalleled customer satisfaction and are professional, ethical, honest, and accountable.” I am asking for my $1000 deposit back since I am not paying for the rude and unprofessional behavior of the staff at Vancouver Honda. Clearly they didn’t want our business. More

I bought my Honda here. They tell me the purchase interest rate is just to see if I can qualify for the purchase and they will give me 3.99% no problem... I get approved and They tell me the purchase interest rate is just to see if I can qualify for the purchase and they will give me 3.99% no problem... I get approved and then when I go to sign, they say this was what was signed for... They lie to us throughout the entire purchase. THEY ARE LIARS who work here and just want to make a quick buck. I'm not born yesterday. This is not the first car I purchase, but the last at this place. More

Victor Wong listened closely to my current age needs, not pushy, helpful, honest, thank you needs, not pushy, helpful, honest, thank you More

I want to thank Muzher for his excellent help in assisting me in n purchasing my Passport. I felt very comfortable and not pressured to buy. I would definitely recommend him to anyone looking for assisting me in n purchasing my Passport. I felt very comfortable and not pressured to buy. I would definitely recommend him to anyone looking for a Honda. This is my third Honda Donna More

These guys ripped me off. Thier vehicle inspections are fraudulent and thier business is MONEY DRIVEN, NOT CUSTOMER SATISFACTION DRIVEN!!!! SO DISAPPOINTED IN VANCOUVER HONDA fraudulent and thier business is MONEY DRIVEN, NOT CUSTOMER SATISFACTION DRIVEN!!!! SO DISAPPOINTED IN VANCOUVER HONDA More