Universal Ford Lincoln

EXCEPTIONAL NO PRESSURE SALES HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with your establi HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with your establishment. Thank you for the exceptional sales service provided on October 22/18 when we first stepped foot onto Universal Fords parkinglot. No pushy sales person...No pressure...No gimmicks on pricing. Just a great Home-Grown business atmosphere where a hand shake still exists and means something, and pride in ownership is apparent and demonstrated. We would like to express our gratitude for going the extra mile and ensuring that everthing was right with our new Ford F150 Eliminator Addition Truck. Which we are really enjoying! We will definetely tell a friend, and so on and so on. No need for big expensive advertising, your reputation speaks for itself. First class bar none! We will definetely be back for our next purchase! Thank you Usman and BrendaLee!" More

Very personable people. I recently bought a Ford Edge from the salesman Dylan Roberts.Id recommend seeing him any time.He did everything in his power to get me the best deal. I recently bought a Ford Edge from the salesman Dylan Roberts.Id recommend seeing him any time.He did everything in his power to get me the best deal.. Universal Ford Lincoln is where ill buy my vehicles fron now on. More

Best Ford service department We started to come to Universal for our motor home and now I bring my F150 here for service. The team in the service department are always polite, co We started to come to Universal for our motor home and now I bring my F150 here for service. The team in the service department are always polite, courtious and do exactly what they say they will do. I would recomend this dealership to everyone I know. More

Sales & Service I have bought 2 Fords from Universal and both have been excellent. Dan sources the best technicians that Universal has to offer and both vehicles are I have bought 2 Fords from Universal and both have been excellent. Dan sources the best technicians that Universal has to offer and both vehicles are in tip-top shape. My 2004 Explorer has 117,750km and the 2011 Escape has 51,555km and Universal is the exclusive service provider. Take my advice: buy a Ford, buy from Universal, and have Universal service it. Bruce Cameron More

WHAT AN AWESOME EXPERIENCE!!! It is the first time that I have been to this dealership UNIVERSAL FORD LINCOLN. I happened to stumble on an exceptional review for RYAN LEMMON online It is the first time that I have been to this dealership UNIVERSAL FORD LINCOLN. I happened to stumble on an exceptional review for RYAN LEMMON online. Desperate to fix my broken PTU I called Universal Ford Lincoln looking for Ryan and set an appointment. I was booked right away and was quoted a somewhat reasonable charge for fixing the issue. What was awesome about the whole experience was the service that I got from Ryan. I was provided with a service vehicle which also happened to be a Lincoln. Ryan called and texted me with the progress of the work being done and when it'll be completed. Very convenient indeed , plus I am satisfied with the work done with my Lincoln. Highly recommended!!!! Certainly not the last meeting with Ryan and Universal Ford Lincoln. Arnold More

Sales and Service First of all I/We have been dealing with Universal Ford Lincoln since 2008, when I first met Steve Black, What A Gentleman. Dagg Adams was also my Ser First of all I/We have been dealing with Universal Ford Lincoln since 2008, when I first met Steve Black, What A Gentleman. Dagg Adams was also my Service manager back then, very knowledgeable Gentleman. Our Latest purchase was a 2016 Lincoln MK X, the Salesman/ Sales Manager was another Gentleman by the name of Bryce Harrison. We feel that Bryce steered us in the right direction. Bryce would go out of his way to make sure we were (my spouse and I) seated and offered some refreshments. I/we would seek out Bryce, should we decide to purchase another vehicle (Lincoln). However the 2016 MK X, might be our last purchase, given our age. A BIG Thank You to all the gentlemen mentioned. And the behind the scene Staff As Well. Bravo Universal Ford Lincoln. Walter and Myra Empey More

Ask for Derrick Huck! I went to 8 different dealerships in the city and Derrick was by far the best! He was completely transparaent in putting together a quote and was extr I went to 8 different dealerships in the city and Derrick was by far the best! He was completely transparaent in putting together a quote and was extremely respectful and professional. I highly recommended him to all my colleagues. Don't waste your time dealing with "pressure tactics" and "let me write down a number on a piece of paper and get my manager involved" trick. If you want a Ford, just ask for Derrick! More

New Purchase a Positive Experience As a first time Ford Lincoln buyer, I would like to say my sales advisor Amin Hamir helped make this new purchase a very positive experience for me. As a first time Ford Lincoln buyer, I would like to say my sales advisor Amin Hamir helped make this new purchase a very positive experience for me. He was welcoming, friendly and respectful of me. He went beyond with his explanations and services. Amin was referred to me by a friend and I would be happy to refer him and Universal Ford Lincoln to other friends. More

Execellent service. I just want to take the time say a big thank you to Universal Ford Lincoln and my sales per Amin Hamir, this is the second vehicle I purchased from hi I just want to take the time say a big thank you to Universal Ford Lincoln and my sales per Amin Hamir, this is the second vehicle I purchased from him and I came all the way from Banff because he always gives great service. Execellent experience, always have great advice, and will get you a vehicle that suits your needs. I won't hesitate to recommend others. Thanks a Million More

Very accommodating dealership Patrick will always go that extra mile to find the customer what they're looking for. Myself, family and friends have bought cars with his assistance. Patrick will always go that extra mile to find the customer what they're looking for. Myself, family and friends have bought cars with his assistance. He's very patient and knowledgable. Always professional and extremely accommodating. Thank you Patrick for taking care of me and my family!! More