ToyotaTown - Service Centre

Thank you Jason for your accountability and ownership when you realized the situation I was dealing with. Having been dropped off to pick up my car only to have to return minutes later as the issue resur when you realized the situation I was dealing with. Having been dropped off to pick up my car only to have to return minutes later as the issue resurfaced. The department was closed/closing, and as a customer I was confused as to what had happened and worried as I had critical commitments I required my vehicle for. You assessed the situation; my needs as a person (not only as a customer) and put a plan into action to have the diagnosis and repairs done asap. Thank you for your patience, calm, recommendations and quickly putting in place a plan to action. Thank you for making a positive difference and for great service. More

Nathalie you are the definition of outstanding customer service and care. You truly went above and beyond. The department was closing and I returned minutes after I had picked my vehicle. You merely saw th service and care. You truly went above and beyond. The department was closing and I returned minutes after I had picked my vehicle. You merely saw the look of concern on my face as I was approaching the desk and you jumped into action. Found someone who was still available to listen to the situation and find a solution to address asap. From there you continued to support and ensure that not only did have all of the details that I needed to leave my vehicle; you also ensured I had way home as my ride had left when I picked up the vehicle and the shuttles were over for the day. When I asked about bus routes, you realized we lived in the same area and you graciously offered me a ride to my front door. You turned what felt like an awful situation into one filled with kindness. Thank you for all that you do. More

I appreciate everything that Jason does when i take my car in for service. He is professional and efficient. Jason explains everything to me thoroughly before the work is done. ToyotaTown is always punct car in for service. He is professional and efficient. Jason explains everything to me thoroughly before the work is done. ToyotaTown is always punctual with their appointments, and I get good service for a reasonable price. I trust Jason's advice to keep my car in good condition and to advise on an preventative maintenance as well. And great customer service from Nathalie. More

Hi My recent service from Toyota Town was excellent. All the items where completed in a very professional way. Thank you to John Rossini and Savannah Campbell All the items where completed in a very professional way. Thank you to John Rossini and Savannah Campbell More

Dennis Dabous has worked on my 2009 Camry the past few times. He's honest and explains everything thorough. Dennis always gives me options to go with. What to fix now or later and keeps me calm, that my times. He's honest and explains everything thorough. Dennis always gives me options to go with. What to fix now or later and keeps me calm, that my car is good to drive whether I fix it now or later. I went to the option to fix now. Dennis did everything possible for me to have my car back on the road to enjoy my Algonquin Vacation. Thank you Dennis. The Shuttle driver was the best and understood how important it was for me to leave and return back to work. Big bonus. And the Ladies at the front desk are always very friendly. The Toyota Service Experience has never disappoints me. Setting up an appointment has always been easy, love the drop off key system. Thank you to the Toyota Service Team More

Two recent visits, working with Dennis Dabous and the entire Service team! Thanks for all you do to keep my 2008 Rav4 running smoothly! ToyotaTown is the best! entire Service team! Thanks for all you do to keep my 2008 Rav4 running smoothly! ToyotaTown is the best! More

The service was great the greeting was amazing all and all was the best I had in a long time Thanks all was the best I had in a long time Thanks More

Excellent service Jason D, you have gone above and beyond to ensure your customers are satisfied ,very professional. I took my truck in to replace my exhaust and was very happy when Jason told me my origina to ensure your customers are satisfied ,very professional. I took my truck in to replace my exhaust and was very happy when Jason told me my original estimate was slashed in half, this left me totally flabbergasted. Knowledgeable. Loyal and honest, that’s what I would call excellent customer service, good job Jason More

Great experience. This is my 1 st Toyota RAV4 purchase and I have always dealt with Jason. Excellent customer service and the whole process was smooth and efficient. This is my 1 st Toyota RAV4 purchase and I have always dealt with Jason. Excellent customer service and the whole process was smooth and efficient. Thank you, More

Had Dennis as my advisor and he was amazing. Explained everything to me and helped figure out the best service needed as I transferred from North London Toyota. Amazing experience. Explained everything to me and helped figure out the best service needed as I transferred from North London Toyota. Amazing experience. More