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ToyotaTown - Service Centre

London, ON

4.8
3,025 Reviews

3,025 Reviews of ToyotaTown - Service Centre

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September 30, 2016

Timely and Curtious The Advisors took the time to look into my extended warranty package and then proceeded to make arrangements for the repairs very quickly. They kept More

by Rachel Morin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif, Amanda Krug
September 26, 2016

Superior customer service Really satisfied with Firis's service at Toyota town, he was extremely friendly, knowledgeable and helpful. He understood all the questions and concer More

by Murtada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
Sep 26, 2016 -

ToyotaTown responded

Hi Murtada, Thank you for sharing your experience. Our team tries to be extremely friendly, knowledgeable and helpful. We're glad we had the opportunity to answer all your questions and concerns. We hope we can continue to support you with your automotive needs.

September 26, 2016

Car Servicing They were quick to get my car and and serviced and were very informative on how long it would take and what was done and what needed to be done. More

by SP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 26, 2016 -

ToyotaTown responded

HI Sp, Thank you for taking time out of your day to write this review. We appreciate all feedback. We're glad have had the opportunity to provide the exceptional service as consistently aspire for. We hope we can continue to support you with your automotive needs.

September 26, 2016

Kind and helpful I came in with a very sore back, and when I asked for a chair Amanda gave me hers while we discussed the service plans. Good service with an extra do More

by MaryBird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 26, 2016 -

ToyotaTown responded

Hi MaryBird, Thank you for taking the time to share your experience. We try to support all our customers unique needs and we're glad we had the opportunity to provide you with excellent service. We hope we can continue to support you with your automotive needs.

September 23, 2016

Good service, good advaiser Good (not excellent) service in general. Sometimes mechanics make mistakes, but they are willing to fix them at no cost. Good advisers. Otherwise only More

by TT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 26, 2016 -

ToyotaTown responded

Hi TT2, Thank you for sharing your experience with us. We try our best to provide exceptional customer services to the best of our abilities. We hope we can continue supporting you with your automotive needs.

September 21, 2016

Service starting issues Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could expla More

by firemanneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

ToyotaTown responded

Hi Firemanneil, Thank you for sharing your experience, we appreciate all feedback and experiences shared by our customers. We hope we can continue to support you with your automotive needs.

September 21, 2016

Great Service Brought my 2015 Tundra in for the 32K service and was very happy with the way Rob explained everything to me that needed to be done. My overall exp More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Sep 26, 2016 -

ToyotaTown responded

Hi Chris, Thank you for sharing your experience. We appreciate all feedback and experiences shared by our customers. We hope we can continue to support you with your automotive needs.

September 20, 2016

Regular service I brought my vehicle in for scheduled maintenance and Rob was friendly, knowledgeable and answered all my questions. Left me feeling confident in the More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Sep 26, 2016 -

ToyotaTown responded

Hi Paul, Thank you for sharing your experience. We're glad to have had the opportunity to provide you with the excellent service we continuously aspire for.

September 20, 2016

regular service plus tire change for winter came in at 8:30 for appointment, was greeted by peter engelmanas. he went over everything with me and said about 90 minutes would be needed for servic More

by toyotalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Sep 26, 2016 -

ToyotaTown responded

Hello ToyotaLover, Thank you for taking the time out of your day to write this review. We appreciate all feedback!

September 17, 2016

A Great Service Experience Mike Minarsky is always incredibly helpful and knowledgable....He's a gem! We will continue to use your dealership for all of our cars service needs! More

by Great to Deal With
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Sep 26, 2016 -

ToyotaTown responded

Hello Great to Deal With, Thank you for sharing your experience. We are proud to have an excellent team that are helpful and knowledgeable for all our customers. We look forward to seeing you for your future automotive needs!

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