ToyotaTown - Service Centre
London, ON
3,028 Reviews of ToyotaTown - Service Centre
Toyotatown - Excellent service as well as sales! The staff at Toyotatown is very knowledgeable, friendly and competent. I was very impressed with the way they helped me when I had an issue with my o The staff at Toyotatown is very knowledgeable, friendly and competent. I was very impressed with the way they helped me when I had an issue with my old camry, so we ended up buying our next vehicle there as well. Awesome staff, reasonable prices....we are customers for life if they keep doing things the way they are!! More
Peter Englemanas Peter is obviously an exemplary employee who goes above and beyond to make a customer's experience pleasant, timely, professional, friendly as well as Peter is obviously an exemplary employee who goes above and beyond to make a customer's experience pleasant, timely, professional, friendly as well as trust-inspiring. His expertise and efficiency make me keep bringing my business back to Toyotatown. More
Service appointment and follow-up ToyotaTown has been the go-to to service two consecutive Sienna vans, and my recent experience has cemented my faith in this dealership and the servic ToyotaTown has been the go-to to service two consecutive Sienna vans, and my recent experience has cemented my faith in this dealership and the service personnel therein. Robert Dako was courteous, precise in his explanations of the service required, and provided excellent follow-up. Without a doubt, a wonderful service experience. Keep up the excellent work, and I look forward to another decade of service from this dealership. More
Service excellent. Amanda and the staff in service provided friendly, courteous service with attention to detail. I also take advantage of the cubicle work settings and Amanda and the staff in service provided friendly, courteous service with attention to detail. I also take advantage of the cubicle work settings and the wifi available in order to make good use of the waiting time. More
Fast, efficient, courteous I always feel like they really care about my vehicle, but even more important is how they look after me as a client. I have always had great experien I always feel like they really care about my vehicle, but even more important is how they look after me as a client. I have always had great experiences there from the moment I first came in to kick the tires on my search for a new vehicle. Always a pleasure to come back. More
Great Customer Service from Corey Joudry Corey provided excellent customer service over the last few days. He was patient, took time to explain info, honest and very accommodating. I would go Corey provided excellent customer service over the last few days. He was patient, took time to explain info, honest and very accommodating. I would go back to this place of business just for the customer service in this department of the dealership. More
Love this place! This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with This is an outstanding place to take your car. It's always a pleasure to go. They're a very busy place but manage to make a personal connection with you and some of the very nice fellows remember you when you return. You get a free drink and get to relax in comfort while you're waiting, plus there is an inviting snack bar available too. Really, the only way it could be nicer would be a free shoulder massage while you wait!!!! I've even popped in unannounced, had a dent checked out and got some advice, all for free. They have a well organized shuttle service if you need to get somewhere. I moved to London a couple of years ago and have been extremely pleased to find this place. Only tip: there is a big rush on getting winter tires on, so book your appointment way ahead of time. I use their tire storage service as well. Great place!! More
Oil Change I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me whe I was immediately welcomed by Corey after driving in. He was very personable and very helpful. Answered all my questions and was able to help me when I asked to add a transmission service to my visit. Corey went out of his way to make it a painless experience and was very helpful and explained everything in detail. More
Best Service visit I have ever experienced Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hop Today, my service adviser was Amanda. Her attention to detail, including my vehicle's history, was great. She was really "in tune" with what I was hoping to fulfill and all of the needed/desired service work was completed to my delight. Amanda was very understanding, knowledgeable and professional. It was a very pleasant experience. More
Clear and responsive service Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no Very pleased with Amanda's professionalism in handling my appointment. She communicated all prices to me in a clear and concise format. There were no surprises or hidden costs along the way. More